If ExtraView Corporation is hosting your installation, you do not have direct access to the file system of the server to configure, alter or use this feature without contacting ExtraView support.
When a notification is generated by ExtraView, it is written to a directory on the filesystem of the server. The location of the directory is controlled by the behavior setting named EMAIL_DIRECTORY.
This directory is managed by the BatchMail task or process. With ExtraView 6.0 and beyond, this task may be managed within the ExtraView administration utility to configure BatchMail. Previous to version 6.0, the BatchMail task was managed external to ExtraView. For backwards compatibility, the task may still be operated externally.
Please see this section in this guide for information on how this utility works.
