{"id":23759,"date":"2024-02-15T14:53:34","date_gmt":"2024-02-15T22:53:34","guid":{"rendered":"https:\/\/docs.extraview.com\/v25\/book\/email-options-3\/"},"modified":"2025-02-06T12:45:23","modified_gmt":"2025-02-06T20:45:23","slug":"email-options-3","status":"publish","type":"page","link":"https:\/\/docs.extraview.com\/v25\/extraview-25\/end-user-guide-1\/email-notifications-1\/email-options-3\/","title":{"rendered":"Email Options"},"content":{"rendered":"<p>It is often useful to have ExtraView notify you at a different email address as an alternative, or as addition to your principal email address. Your principal email address is managed through the tab named <b>Personal Details<\/b>. To set up an alternative email address, such as a pager, use the <b>Notification Options<\/b> tab on the screen. You can both set an alternative email address as shown, and you can turn it on and off as needed.<\/p>\n<p><img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ug\/email_notification\/change_users_details_screen_4.png\" width=\"90%\" \/><\/p>\n<p><span class=\"imageCaption\">Change a User\u2019s Details screen<\/span><\/p>\n<h2>\n\tDisable Automatic Email Generation<\/h2>\n<p>Each time you add or edit a issue, you have the opportunity to halt all email generation by un-checking the Generate Email checkbox at the bottom of the Add and Edit screens.<\/p>\n<p><img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ug\/email_notification\/edit_issue_screen.png\" width=\"90%\" \/><\/p>\n<p><span class=\"imageCaption\">Edit Issue screen<\/span><\/p>\n<h2>\n\tCC Mail<\/h2>\n<p>Each time you add or edit a issue, you have the opportunity to send a one-time, cc mail to any named users in the system or to any other person. To send cc mail, either click the people icon located beside the <b>CC Email<\/b> field, and select the named users you would like to receive the notification, or enter an email address in the <b>CC Email<\/b> field.<\/p>\n<p><img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ug\/email_notification\/edit_issue_screen_2.png\" width=\"90%\" \/><\/p>\n<p><span class=\"imageCaption\">Edit Issue screen<\/span><\/p>\n<p>If you are entering multiple email addresses, you can use a space character, a semi-colon character or a comma between the email addresses.<\/p>\n<p class=\"textGreyBg\"><b>Note<\/b>: The <b>Generate Email<\/b> checkbox must be selected in order to send CC email.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is often useful to have ExtraView notify you at a different email address as an alternative, or as addition to your principal email address. Your principal email address is managed through the tab named Personal Details. 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