{"id":23893,"date":"2024-02-15T14:53:34","date_gmt":"2024-02-15T22:53:34","guid":{"rendered":"https:\/\/docs.extraview.com\/v25\/book\/customizing-user-account-details-1\/"},"modified":"2025-02-07T18:13:22","modified_gmt":"2025-02-08T02:13:22","slug":"customizing-user-account-details-1","status":"publish","type":"page","link":"https:\/\/docs.extraview.com\/v25\/extraview-25\/administration-guide-1\/operational-task-menu-1\/user-account-maintenance-1\/customizing-user-account-details-1\/","title":{"rendered":"Customizing User Account Details"},"content":{"rendered":"<p>ExtraView offers the ability to customize user accounts through a number of pre-defined fields which can be used to add new fields to each user&#8217;s record. Outside of key fields which are mandatory within each user&#8217;s record, each of the following fields has a security permission key which can be used to hide or enable the field.<\/p>\n<p>Each of the pre-defined keys is protected with a security permission key, so you can set up different access profiles to the different user fields for different user roles.<\/p>\n<p>The fields that can be customized are shown below:<\/p>\n<table class=\"border\">\n<tbody>\n<tr class=\"tableHeaderRow\">\n<td>\n\t\t\t\tField<\/td>\n<td>\n\t\t\t\tPurpose<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.ACCESS_UDF_DATA<\/td>\n<td>\n\t\t\t\tThis permission key controls overall access to the complete list of user defined fields USER.USER_DEFINED_1 &#8211; USER.USER_DEFINED_10<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.ADDRESS<\/td>\n<td>\n\t\t\t\tThe two fields that comprise the user&#8217;s address<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.CELL_PHONE<\/td>\n<td>\n\t\t\t\tThe cell phone number of the user<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.CHART_FONT<\/td>\n<td>\n\t\t\t\tThe font used to create charts<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.COMPANY_NAME<\/td>\n<td>\n\t\t\t\tThe user&#8217;s company name<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.CUSTOM_DATE_MASK<\/td>\n<td>\n\t\t\t\tThe custom date mask used in preference to the USER.DATE_FORMAT<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.DATE_FORMAT<\/td>\n<td>\n\t\t\t\tThe user&#8217;s date format<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.EMAIL_FORMAT<\/td>\n<td>\n\t\t\t\tThe key used to set the format of the email notifications that a user receives<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.FAX<\/td>\n<td>\n\t\t\t\tThe user&#8217;s fax number<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER_HOURS_12_24<\/td>\n<td>\n\t\t\t\tThe key that allows a user to choose the time format for input and display<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.LANGUAGE<\/td>\n<td>\n\t\t\t\tThe user&#8217;s language<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.LOGIN_ID<\/td>\n<td>\n\t\t\t\tAn alternative to the User ID that can be used to sign on to ExtraView. Once a user account has been established, the USER_ID cannot be altered as it is used in many places, such as recording who creates and who updates issues. In some organizations, there might be a need to provide an alternative, for example after a company takeover. Also, users may change their name, so this facility allows the user to set up an alternative to their original USER ID<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.LOGIN_ID_ON_ADD<\/td>\n<td>\n\t\t\t\tThis key controls whether the USER.LOGIN_ID is shown on the <em>Add User<\/em> screen. This is not typically needed, but is available if necessary<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.NOTIFICATION_ALTERNATIVE<\/td>\n<td>\n\t\t\t\tThe key that allows a user to choose their alternative email address<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.NOTIFICATION_PRIMARY<\/td>\n<td>\n\t\t\t\tThe key that allows a user to choose their&nbsp;primary email address<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.NOTIFY_ATTACHMENTS<\/td>\n<td>\n\t\t\t\tAllows the user role to set the notification option to exclude attachments in email notifications &nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.IMAGE<\/td>\n<td>\n\t\t\t\tAllows the user role to upload their photograph<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.PAGER<\/td>\n<td>\n\t\t\t\tThe pager number of the user<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.SIGNATURE<\/td>\n<td>\n\t\t\t\tAllows the user role to upload their signature<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.START_PAGE<\/td>\n<td>\n\t\t\t\tThis permission controls the ability of the user to set their start page when entering ExtraView, to a commonly used page such as the Home Page, the Add Issue screen or the Search \/ Report screen. This is set on their personal preferences page<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.TEXT_SIZE<\/td>\n<td>\n\t\t\t\tControls the text sizes that a user may select<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.TIME_ZONE<\/td>\n<td>\n\t\t\t\tThe key to allow the changing of the user&#8217;s time zone<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_DEFINED_1 &#8211; USER.USER_DEFINED_10<\/td>\n<td>\n\t\t\t\tThese are ten user defined fields for the user record. You can set the security permission to any one of these to read and write, and alter the title of the field in the data dictionary as needed. This provides the capability to have ten user defined text fields for your installation<br \/>\n\t\t\t\t&nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_EMAIL_ADDRESS<\/td>\n<td>\n\t\t\t\tThis is used to control read\/write access to the email address of the user. This only has an affect on the update screen for the user. There is always write access to the field when creating a new user<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_ENABLE<\/td>\n<td>\n\t\t\t\tWrite access is needed to this field in order to be able to enable and disable user accounts<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_FIRST_NAME<\/td>\n<td>\n\t\t\t\tWhen updating the details of a user, this permission key controls read and write access to the field. If there is no read or write access when updating a user, the field is not visible. The field is always writable when creating a new user<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_INTEREST_LIST<\/td>\n<td>\n\t\t\t\tGiving read and write access to this key allows each end user to opt-in and opt-out of interest lists to which they may belong<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_JOB_TITLE<\/td>\n<td>\n\t\t\t\tThe user&#8217;s Job title<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_LAST_NAME<\/td>\n<td>\n\t\t\t\tThe user&#8217;s last name<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_NAMED<\/td>\n<td>\n\t\t\t\tThis permission controls the ability for an account administrator to set a user to use an available NAMED user license when the system is in MIXED mode. The default for newly created users is that they use a CONCURRENT license. This is not used if you have only NAMED or only CONCURRENT users in your installation<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_PASSWORD_MANAGEMENT<\/td>\n<td>\n\t\t\t\tThis controls the ability to expire users&#8217; passwords, and the time interval information associated with passwords, such as the password expiration interval and the number of days until the password expiry. Write access is needed to alter these fields<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.USER_SECURITY_PASSWORD<\/td>\n<td>\n\t\t\t\tThe user&#8217;s password<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tUSER.WORK_PHONE<\/td>\n<td>\n\t\t\t\tThe work phone number of the user<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>ExtraView offers the ability to customize user accounts through a number of pre-defined fields which can be used to add new fields to each user&#8217;s record. Outside of key fields which are mandatory within each user&#8217;s record, each of the following fields has a security permission key which can be used to hide or enable&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":23879,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-23893","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customizing User Account Details - Product Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.extraview.com\/v25\/extraview-25\/administration-guide-1\/operational-task-menu-1\/user-account-maintenance-1\/customizing-user-account-details-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customizing User Account Details - Product Documentation\" \/>\n<meta property=\"og:description\" content=\"ExtraView offers the ability to customize user accounts through a number of pre-defined fields which can be used to add new fields to each user&#8217;s record. 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