{"id":24069,"date":"2024-02-15T14:53:34","date_gmt":"2024-02-15T22:53:34","guid":{"rendered":"https:\/\/docs.extraview.com\/v25\/book\/update-user-1\/"},"modified":"2025-02-25T09:28:56","modified_gmt":"2025-02-25T17:28:56","slug":"update-user-1","status":"publish","type":"page","link":"https:\/\/docs.extraview.com\/v25\/extraview-25\/administration-guide-1\/site-configuration-menu-1\/business-rules-1\/language-description-1\/actions-1\/update-user-1\/","title":{"rendered":"UPDATE USER"},"content":{"rendered":"<p><code>{UPDATE USER: security user id = <em>value1<\/em>, security password = <em>value2<\/em>,<br \/>\n\t\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 first name = <em>value3<\/em>, last name = <em>value4<\/em>, email = <em>value5<\/em>,<br \/>\n\t\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 company name = <em>value6<\/em>\u00a0<code>[, login id = <em>value8<\/em>]<br \/>\n\t\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/code>[, work phone = <em>value9<\/em>] [, city = <em>value10<\/em>]<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [, state = <em>value11<\/em>] [<code>, alllow email dups<\/code> = <code>true | false<\/code>]<br \/>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [, <code>allow first last dups<\/code> = true | false] [, <em>other_fields<\/em> = <em>valuenn<\/em>] }<\/code><\/p>\n<ul>\n<li>A full list of the fields that may be used as parameters in the command is in the section at the end of this page titled <strong>Full Field List<\/strong><\/li>\n<li>The <code>security user id<\/code> is typically the name of the field that contains the existing User Id<\/li>\n<li>Field values from the current issue being inserted or updated can be substituted for any of the <em>valuen <\/em>entries.\u00a0 For example, <code>first name = VENDOR_FIRST_NAME<\/code><\/li>\n<li>You can assign a field value from a linked record to the field on the account record.\u00a0 For example, <code>company name = (parentRecordLink).VENDOR_NAME<\/code> will assign the company name of the user being created to the vendor name in the link to the parent record named <code>parentRecordLink<\/code><\/li>\n<li>You may assign a string value to a field.\u00a0 For example, <code>area = 'Customer Account'<\/code> sets the value for the user&#8217;s area.\u00a0 Of course, the value for the field must exist<\/li>\n<li>Both the roles and privacy_group parameters may be multi-valued.\u00a0 In that case the values are separated by semi-colons.\u00a0 For example, <code>user role = ENGINEERING; MARKETING; ACCOUNTING<\/code> will assign these 3 roles to the user being created<\/li>\n<li>It is recommended that this feature be used to create users in a guest role capacity, or more explicitly, to be in the role nominated in the behavior setting named <code>LIMITED_USER_ROLE<\/code><\/li>\n<li>A further recommendation is that you use this command to create users who occupy concurrent licenses as opposed to named licenses.\u00a0 This avoids the potential to attempt to create a named user license when no more are available.\u00a0 An error is generated if there is an attempt to create a new license and none are available<\/li>\n<li>The <code>security user id = <em>value1<\/em><\/code> parameter is required as this specifies the user record to be updated.\u00a0 You may map the <code>login id<\/code> to a new value as long as the <code>security user id<\/code> is provided<\/li>\n<li><code>allow email dups<\/code> &#8211; When this is set to a value of <code>true<\/code>, then duplicate email addresses will be allowed across different users.\u00a0 The default is <code>false<\/code>.\u00a0 Care should be taken when assigning this to a value of <code>true<\/code>, as it will not be possible to determine which user is creating an issue via EVMail, as this is dependent upon the software finding a unique email address within the ExtraView application.\u00a0 The default value is <code>false<\/code><\/li>\n<li><code>allow first last dups<\/code> &#8211; When this is set to a value of true, then duplicate combinations of first and last names are allowed with different users.\u00a0 The default value is <code>false<\/code><\/li>\n<li>This action is often used as a companion to the <code>&lt;== user mapping ==&gt;<\/code> directive which allows administrative changes to users to be reflected in updates to issues which were originally used to create user information.<\/li>\n<\/ul>\n<h3>Note<\/h3>\n<p>It is recommended that you use a built-in JavaScript function to verify the password before the rule is invoked.\u00a0 To achieve this, configure the following:<\/p>\n<ul>\n<li>A text field to store the password.\u00a0\u00a0 This field is passed to the server as part of the CREATE USER rule in the security_password parameter<\/li>\n<li>A text field to store the verify password field.\u00a0 This field is <strong>not<\/strong> passed to the server, but you should place a layout cell attribute of the type HTML MODIFIER on the field.\u00a0 The syntax of the value is:\n<p><code>onchange=checkPasswordRules(p_passwordfield.value, p_verifypassword.value, <code>minCharacters, minNumeric, minUpperCase, minSpecialChars)<\/code><\/code><\/p>\n<p><code>passwordfield <\/code> &#8211; the name of the password field on the form<br \/><code>verifypassword <\/code> &#8211; the name of the verify password field on the form<br \/><code>minCharacters <\/code> &#8211; the minimum number of characters in the password<br \/><code>minNumeric <\/code> &#8211; the minimum number of numeric characters in the password<br \/><code>minUpperCase <\/code> &#8211; the minimum number of upper case characters in the password<br \/><code>minSpecialChars <\/code> &#8211; the minimum number of special characters in the password<\/p>\n<p>The 4 digits should be identical to those in the behavior setting named PASSWORD_RULES<\/p>\n<\/li>\n<li>An example might be <code>onchange=checkPasswordRules(p_password.value, p_verifypass.value, 8<code>, 1, 1, 1<\/code>)<\/code><\/li>\n<\/ul>\n<h3>Example<\/h3>\n<p><code>if (PROJECT=Contacts &amp;&amp; CREATE_USER_BTN.{changed} &amp;&amp; USER_ID.{not null}) {<br \/>\n\t\u00a0 UPDATE USER:<br \/>\n\t\u00a0\u00a0\u00a0 security user id\u00a0\u00a0\u00a0\u00a0\u00a0 = USER_ID,<br \/>\n\t<code>\u00a0\u00a0\u00a0 security password\u00a0\u00a0\u00a0\u00a0 = 'Welcome',<\/code><br \/>\u00a0\u00a0\u00a0 first name\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = VENDOR_FNAME,<br \/>\u00a0\u00a0\u00a0 last name\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = VENDOR_LNAME,<br \/>\u00a0\u00a0\u00a0 email\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = VENDOR_EMAIL,<br \/>\u00a0\u00a0\u00a0 company name\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = (parentRecord).VENDOR_LIST,<br \/>\u00a0\u00a0\u00a0 work phone\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 = VENDOR_PHONE,<br \/>\u00a0\u00a0\u00a0 city\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = CITY,<br \/>\u00a0\u00a0\u00a0 state\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = STATE,<br \/>\u00a0\u00a0\u00a0 zip\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = ZIP,<br \/>\u00a0\u00a0\u00a0 area\u00a0\u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = 'Questionnaire Area',<br \/>\u00a0\u00a0\u00a0 project\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = 'Questionnaire Data',<br \/>\u00a0\u00a0\u00a0 alphap timezone\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = PST8PDT,<br \/>\u00a0\u00a0\u00a0 user role\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = ENGINEERING; SALES,<br \/>\u00a0\u00a0\u00a0 privacy group\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = PRIVACY_GROUP_LIST,<br \/>\u00a0\u00a0\u00a0 enabled user\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 = N,<br \/>\u00a0\u00a0\u00a0 allow email dups\u00a0\u00a0\u00a0\u00a0\u00a0 = true,<br \/>\u00a0\u00a0\u00a0 allow first last dups = false<br \/>}<\/code><\/p>\n<h3>Full Field List<\/h3>\n<p><style type=\"text\/css\">\ntd {<br \/>\n    border-bottom:1px solid #eee;<br \/>\n  }<\/style><\/p>\n<table style=\"border: 1px solid #ddd;\" border=\"0\" cellspacing=\"2\" cellpadding=\"2\">\n<tbody>\n<tr bgcolor=\"#fafafa\">\n<td><b>Field<\/b><\/td>\n<td><strong>Required?<\/strong><\/td>\n<td><b>Notes<\/b><\/td>\n<\/tr>\n<tr>\n<td><code>additional email<\/code><\/td>\n<td>\u00a0<\/td>\n<td>Must be a valid email address.\u00a0 This is optional and only used as an alternative to the <code>EMAIL<\/code> setting<\/td>\n<\/tr>\n<tr>\n<td><code>additional email on<\/code><\/td>\n<td>\u00a0<\/td>\n<td>Y or N to turn additional email address on \/ off<\/td>\n<\/tr>\n<tr>\n<td><code>address<\/code>\u00a0or<br \/><code>address 1<\/code><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">address 2<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">alpha timezone<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><code>area<\/code><\/td>\n<td>\u00a0<\/td>\n<td>The ID of the default Business Area of the user<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">cell phone<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">chart font<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Must be a valid font name on your server<\/td>\n<\/tr>\n<tr>\n<td><code>city<\/code><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">company name<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><code>country<\/code><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">date format<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Must be a valid date format. See the Appendix named <a href=\"v25\/date-and-time-formats-1\/\">Date and Time Formats<\/a> for a list<\/td>\n<\/tr>\n<tr>\n<td><code>email<\/code><\/td>\n<td>\u00a0<\/td>\n<td>Must be a valid email address<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">email charset<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">email format<\/span><\/td>\n<td>\u00a0<\/td>\n<td>The default is HTML.\u00a0 The alternative is TEXT<\/td>\n<\/tr>\n<tr>\n<td><code>email on<\/code><\/td>\n<td>\u00a0<\/td>\n<td>Y or N.\u00a0 This enables or disables email on the account<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">enabled user<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Use Y to enable the user with a Concurrent license.<br \/>Use N to enable the user with a Named license.<br \/>Use D to disable the user.<br \/>The default value is Y, which enables the user with a Concurrent license.<\/td>\n<\/tr>\n<tr>\n<td><code>fax<\/code><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">file attach charset<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Typically, UTF-8, which is the default<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">first name<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">home phone<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">job title<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">language<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Use the two-character ISO 3166 codes<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">last name<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">login id<\/span><\/td>\n<td>\u00a0<\/td>\n<td>The alternative to SECURITY_USER_ID<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">mobile report id<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Must be the Report ID of a valid report<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">password expiry date<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">password interval<\/span><\/td>\n<td>\u00a0<\/td>\n<td>The number of days between each prompt for a user to update their password<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">privacy_group<\/span><\/td>\n<td>\u00a0<\/td>\n<td>The name of a valid privacy group<\/td>\n<\/tr>\n<tr>\n<td><code>postal_code<\/code>\u00a0or<br \/><code>zip<\/code><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><code>project<\/code><\/td>\n<td>\u00a0<\/td>\n<td>The ID of a valid project within the Business Area being set for the user<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">report 1 id<\/span><\/td>\n<td>\u00a0<\/td>\n<td>A valid Report ID for the first report on a user&#8217;s Home Page<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">report 2 id<\/span><\/td>\n<td>\u00a0<\/td>\n<td>A valid Report ID for the second report on a user&#8217;s Home Page<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">report 3 id<\/span><\/td>\n<td>\u00a0<\/td>\n<td>A valid Report ID for the third report on a user&#8217;s Home Page<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">security password<\/span><\/td>\n<td>\u00a0<\/td>\n<td>The unencrypted value for a user&#8217;s password<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">security user id<\/span><\/td>\n<td>Yes<\/td>\n<td>The User&#8217;s ID<\/td>\n<\/tr>\n<tr>\n<td><code>state<\/code><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">twenty four hour time<\/span><\/td>\n<td>\u00a0<\/td>\n<td>Use Y if the user is to use 24-hour time, else use N<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 1<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 2<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 3<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 4<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 5<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 6<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 7<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 8<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 9<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user defined 10<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">user role<\/span><\/td>\n<td>\u00a0<\/td>\n<td>A list of the names of user roles, delimited with semi-colons<\/td>\n<\/tr>\n<tr>\n<td><span style=\"color: #aa0000; font-family: courier, monospace;\">work phone<\/span><\/td>\n<td>\u00a0<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n<p>See the <a href=\"v25\/user-mapping-1\">user mapping<\/a> directive for additional information.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>{UPDATE USER: security user id = value1, security password = value2, \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 first name = value3, last name = value4, email = value5, \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 company name = value6\u00a0[, login id = value8] \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0[, work phone = value9]&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":24052,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-24069","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>UPDATE USER - Product Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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