{"id":24102,"date":"2024-02-15T14:53:34","date_gmt":"2024-02-15T22:53:34","guid":{"rendered":"https:\/\/docs.extraview.com\/v25\/book\/status-change-rules-example-1\/"},"modified":"2024-02-15T14:53:34","modified_gmt":"2024-02-15T22:53:34","slug":"status-change-rules-example-1","status":"publish","type":"page","link":"https:\/\/docs.extraview.com\/v25\/status-change-rules-example-1\/","title":{"rendered":"Status Change Rules Example"},"content":{"rendered":"<p>This example shows the key elements of setting up the status change rules to form a workflow. This example shows the set up for two of the user roles, the <em>Development Engineers<\/em> and the <em>Quality Assurance<\/em> engineers. In most companies, there will be additional roles that will be configured, and the steps in the workflow (i.e. the statuses) can be composed of many additional steps.<\/p>\n<p>The basic workflow tasks are centered on a defined set of statuses, as set up within the list manager <b>STATUS<\/b> field.<\/p>\n<table class=\"border\">\n<tbody>\n<tr class=\"tableHeaderRow\">\n<td valign=\"top\">\n\t\t\t\tTask<\/td>\n<td valign=\"top\">\n\t\t\t\tDevelopment Engineers<\/td>\n<td>\n\t\t\t\tQuality Assurance Engineers<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tCreate <b>NEW<\/b> issues<\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\t<b>OPEN<\/b> issues to work on them from the NEW status<\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<td align=\"center\" are=\"\" img=\"\" issues=\"\" src=\"\/[version]\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" that=\"\" valign=\"top align=\">\n\t\t\t\t&nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tRe-<b>OPEN<\/b> issues that were marked as Fixed<\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\t<b>CLOSE<\/b> issues that are marked as Fixed<\/td>\n<td align=\"center\" as=\"\" img=\"\" issues=\"\" mark=\"\" open=\"\" src=\"\/[version]\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" valign=\"top align=\">\n\t\t\t\t&nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\t<b>OPEN<\/b> issues that were previously marked Duplicate<\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tRe-<b>OPEN<\/b> an issue that was previously Closed<\/td>\n<td align=\"center\" as=\"\" img=\"\" issues=\"\" mark=\"\" not=\"\" open=\"\" src=\"\/[version]\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" valign=\"top align=\">\n\t\t\t\t&nbsp;<\/td>\n<\/tr>\n<tr>\n<td>\n\t\t\t\tRe-<b>OPEN<\/b> an issue marked as Duplicate<\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<td align=\"center\" valign=\"top\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/initial_setup\/promote.gif\" td=\"\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>No user will be allowed to set the status of <b>* None *<\/b> within the <b>Status<\/b> list, therefore a layout cell attribute of FIELD REMOVE NONE will be set within the Status field on the <em>Add<\/em> and <em>Edit<\/em> Layouts.<\/p>\n<p><img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/status_rules_development_engineering.png\" width=\"90%\" \/><\/p>\n<p><span class=\"imageCaption\">Status Rules Example for Development Engineering role<\/span><\/p>\n<p><img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/status_rules_qa.png\" width=\"90%\" \/><\/p>\n<p><span class=\"imageCaption\">Status Rules Example for Quality Assurance role<\/span><\/p>\n<p>With these two diagrams, the Status field will look as follows within the Edit Screen, dependent upon the value of Status as follows. Note that these examples display the status values using the STATUS_TRANSITION field. If you use the STATUS field on your <em>edit<\/em> screen layout, you will see the same values for each role in each status, but in a drop-down select list.<\/p>\n<table class=\"border\">\n<tbody>\n<tr class=\"tableHeaderRow\">\n<td>\n\t\t\t\tStatus<\/td>\n<td>\n\t\t\t\tDevelopment Engineers see<\/td>\n<td>\n\t\t\t\tQuality Assurance see<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n\t\t\t\tNew<\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/new_open.png\" \/><\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/new_open.png\" \/><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n\t\t\t\tOpen<\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/open_fixed_duplicate_notfound.png\" width=\"98%\" \/><\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/open.png\" \/><\/td>\n<\/tr>\n<tr>\n<td nowrap=\"nowrap\" valign=\"top\">\n\t\t\t\tFixed\/ Pending<\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/open_fixed.png\" \/><\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/open_fixed_closed.png\" \/><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n\t\t\t\tClosed<\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/issue_closed.png\" width=\"90%\" \/><\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/issue_closed.png\" width=\"90%\" \/><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n\t\t\t\tDuplicate<\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/open_duplicate.png\" \/><\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/open_duplicate.png\" \/><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n\t\t\t\tNot Found<\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/not_found.png\" \/><\/td>\n<td align=\"center\">\n\t\t\t\t<img decoding=\"async\" src=\"\/v25\/extraview-media\/images\/ag\/workflow\/not_found.png\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>This example shows the key elements of setting up the status change rules to form a workflow. This example shows the set up for two of the user roles, the Development Engineers and the Quality Assurance engineers. In most companies, there will be additional roles that will be configured, and the steps in the workflow&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-24102","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Status Change Rules Example - Product Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.extraview.com\/v25\/status-change-rules-example-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Status Change Rules Example - Product Documentation\" \/>\n<meta property=\"og:description\" content=\"This example shows the key elements of setting up the status change rules to form a workflow. 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