{"id":24241,"date":"2024-02-15T14:53:34","date_gmt":"2024-02-15T22:53:34","guid":{"rendered":"https:\/\/docs.extraview.com\/v25\/book\/get-1\/"},"modified":"2025-02-17T09:48:05","modified_gmt":"2025-02-17T17:48:05","slug":"get-1","status":"publish","type":"page","link":"https:\/\/docs.extraview.com\/v25\/extraview-25\/application-programming-interface-1\/get-1\/","title":{"rendered":"get"},"content":{"rendered":"<p>This API call retrieves an individual record from the ExtraView database. You must know the ID of the issue in question to be able to extract the information.<\/p>\n<h3 style=\"color: rgb(85, 85, 85); font-size: 12pt;\">\n\tSYNTAX<\/h3>\n<p><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">http:\/\/www.myserver.com\/evj\/ExtraView\/ev_api.action?<br \/>\n\tuser_id=username<br \/>\n\t&amp;password=password<span>&nbsp;<\/span><\/span>OR<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">[&amp;access_token=token-value]<br \/>\n\t&amp;statevar=get<br \/>\n\t&amp;id=nnnnn<br \/>\n\t&amp;p_template_file=file.html<br \/>\n\t&amp;username_display=ID | LAST | FIRST<br \/>\n\t&amp;strict=no | yes<br \/>\n\t[&amp;exclude_data_images=no | yes]<\/span><br \/>\n\t&nbsp;<\/p>\n<p>The action retrieves a single record in XML format from the database and displays it similarly to the example shown in the following figure. Note that only fields to which the user has permission will be displayed. Also, note that it is possible to see repeating fields such as version records within the output.<\/p>\n<table class=\"tableWithBorder\" style=\"border: 1px dotted rgb(211, 211, 211);\" width=\"100%\">\n<tbody>\n<tr>\n<td style=\"border: 1px dotted rgb(211, 211, 211);\">\n<div class=\"code\" style=\"width: auto !important;\">\n\t\t\t\t\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">&lt;?xml version=\"1.0\"?&gt;<br \/>\n\t\t\t\t\t&lt;PROBLEM_RECORD&gt;<br \/>\n\t\t\t\t\t&lt;ID TITLE=\"Bug #\"&gt;12621&lt;\/ID&gt;<br \/>\n\t\t\t\t\t&lt;SHORT_DESCR TITLE=\"Title\"&gt;&lt;![CDATA[An error occurs when you overload the power convertor]]&gt;&lt;\/SHORT_DESCR&gt;<br \/>\n\t\t\t\t\t&lt;SEVERITY_LEVEL TITLE=\"Severity\"&gt;High&lt;\/SEVERITY_LEVEL&gt;<br \/>\n\t\t\t\t\t&lt;PRIORITY TITLE=\"Priority\"&gt;Low&lt;\/PRIORITY&gt;<br \/>\n\t\t\t\t\t&lt;PRODUCT_NAME TITLE=\"Product\"&gt;NetPower&lt;\/PRODUCT_NAME&gt;<br \/>\n\t\t\t\t\t&lt;DATE_CREATED TITLE=\"Created\"&gt;14-AUG-01&lt;\/DATE_CREATED&gt;<br \/>\n\t\t\t\t\t&lt;OWNER TITLE=\"Owner\"&gt;rick&lt;\/OWNER&gt;<br \/>\n\t\t\t\t\t&lt;TIMESTAMP TITLE=\"Last Modified\"&gt;15-AUG-01&lt;\/TIMESTAMP&gt;<br \/>\n\t\t\t\t\t&lt;ASSIGNED_TO TITLE=\"Assigned To\"&gt;Florence&lt;\/ASSIGNED_TO&gt;<br \/>\n\t\t\t\t\t&lt;PRIVACY TITLE=\"View\"&gt;Private&lt;\/PRIVACY&gt;<br \/>\n\t\t\t\t\t&lt;CATEGORY TITLE=\"Category\"&gt;Hardware&lt;\/CATEGORY&gt;<br \/>\n\t\t\t\t\t&lt;RESOLUTION TITLE=\"Disposition\"&gt;Not found&lt;\/RESOLUTION&gt;<br \/>\n\t\t\t\t\t&lt;DATE_CLOSED TITLE=\"Date Closed\"&gt;&lt;\/DATE_CLOSED&gt;<br \/>\n\t\t\t\t\t&lt;ORIGINATOR TITLE=\"Originator\"&gt;JON.BJORNSTAD&lt;\/ORIGINATOR&gt;<br \/>\n\t\t\t\t\t&lt;ORIGINATOR_NAME TITLE=\"Originator\"&gt;Jon Bjornstad&lt;\/ORIGINATOR_NAME&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_RECORD&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_FOUND TITLE=\"Version Open\"&gt;ADC2&lt;\/RELEASE_FOUND&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_FIXED TITLE=\"Version Closed\"&gt;1.01&lt;\/RELEASE_FIXED&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_STATUS TITLE=\"Release Status\"&gt;Unassigned&lt;\/RELEASE_STATUS&gt;<br \/>\n\t\t\t\t\t&lt;\/RELEASE_RECORD&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_RECORD&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_FOUND TITLE=\"Version Open\"&gt;Framework 1.3&lt;\/RELEASE_FOUND&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_FIXED TITLE=\"Version Closed\"&gt;Framework 1.3&lt;\/RELEASE_FIXED&gt;<br \/>\n\t\t\t\t\t&lt;RELEASE_STATUS TITLE=\"Release Status\"&gt;Open&lt;\/RELEASE_STATUS&gt;<br \/>\n\t\t\t\t\t&lt;\/RELEASE_RECORD&gt;<br \/>\n\t\t\t\t\t&lt;Description TITLE=\"Description\"&gt;&lt;![CDATA[If you enter an overload trip on the front panel you will find an error occurs.]]&gt;&lt;\/Description&gt;<br \/>\n\t\t\t\t\t&lt;\/PROBLEM_RECORD&gt;<\/code><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 style=\"color: rgb(85, 85, 85); font-size: 12pt;\">\n\tNOTES<\/h3>\n<p>You must provide a valid name and value pair for the<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">ID<\/span><span>&nbsp;<\/span>field. The value must be an existing issue within the ExtraView database. If you do not provide this, an error message is generated.<\/p>\n<p>The optional parameter<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">USERNAME_DISPLAY<\/span><span>&nbsp;<\/span>may be used to override the behavior setting named<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">USERNAME_DISPLAY<\/span>, for the duration of the execution of a single API call. This allows the developer to return the user names in a different format than the system-wide default.<\/p>\n<p>The optional parameter<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">strict<\/span>, with a value of<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">yes<\/span>, enforces the action to operate only on<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">ALT_ID.<\/span><span>&nbsp;<\/span>If there is no match for the value of the<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">ALT_ID<\/span><span>&nbsp;<\/span>in the specified<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">ID<span>&nbsp;<\/span><\/span>parameter, then the message<span>&nbsp;<\/span><em>Invalid Id<span>&nbsp;<\/span><\/em>will be returned.&nbsp; This means that a matching<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">ID<\/span><span>&nbsp;<\/span>value will be ignored.<\/p>\n<p>The fields returned in the results correspond to the fields on the detailed report layout of the user\u2019s current business area, current project and current role. However, if the behavior setting named REPORT_DTL_ITEM_DATA_LAYOUT is set to YES, then the detailed report for the user\u2019s current role and the issue\u2019s business area and project are used to define the fields being returned.<\/p>\n<p>If the data returned includes an image, the data for the image will be base 64 encoded.&nbsp; However, the optional parameter<span>&nbsp;<\/span><code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">exclude_data_images<\/code><span>&nbsp;<\/span>will inhibit images embedded within HTML Area fields from being output, if set to a value of<span>&nbsp;<\/span><code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">yes<\/code>.<\/p>\n<p>The optional&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">access_token<\/code>&nbsp;parameter allows you to use a valid OAuth2 token obtained with the&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">get_token<\/code>&nbsp;command.&nbsp; If you provide the&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">access_token<\/code>&nbsp;parameter, then the&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">user_id<\/code>&nbsp;and&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">password<\/code>&nbsp;parameters should not be provided.&nbsp; This prevents the password being sent in clear text over your network connection.<\/p>\n<p>\t&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This API call retrieves an individual record from the ExtraView database. You must know the ID of the issue in question to be able to extract the information. SYNTAX http:\/\/www.myserver.com\/evj\/ExtraView\/ev_api.action? user_id=username &amp;password=password&nbsp;OR&nbsp;[&amp;access_token=token-value] &amp;statevar=get &amp;id=nnnnn &amp;p_template_file=file.html &amp;username_display=ID | LAST | FIRST &amp;strict=no | yes [&amp;exclude_data_images=no | yes] &nbsp; The action retrieves a single record in XML&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":24223,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-24241","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>get - Product Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.extraview.com\/v25\/extraview-25\/application-programming-interface-1\/get-1\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"get - Product Documentation\" \/>\n<meta property=\"og:description\" content=\"This API call retrieves an individual record from the ExtraView database. 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