{"id":24251,"date":"2024-02-15T14:53:34","date_gmt":"2024-02-15T22:53:34","guid":{"rendered":"https:\/\/docs.extraview.com\/v25\/book\/getreports-1\/"},"modified":"2025-02-24T09:26:06","modified_gmt":"2025-02-24T17:26:06","slug":"getreports-1","status":"publish","type":"page","link":"https:\/\/docs.extraview.com\/v25\/extraview-25\/application-programming-interface-1\/getreports-1\/","title":{"rendered":"get_reports"},"content":{"rendered":"<p>This function retrieves a list of available reports for a given user.<\/p>\n<h3 style=\"color: rgb(85, 85, 85); font-size: 12pt;\">\n\tSYNTAX<\/h3>\n<p><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">http:\/\/www.myserver.com\/evj\/ExtraView\/ev_api.action?<br \/>\n\tuser_id=username<br \/>\n\t&amp;password=password<span>&nbsp;<\/span><\/span>OR<span>&nbsp;<\/span><span class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">[&amp;access_token=token-value]<br \/>\n\t&amp;statevar=get_reports<\/span><\/p>\n<h3 style=\"color: rgb(85, 85, 85); font-size: 12pt;\">\n\tNOTES<\/h3>\n<p>The delimiter \u2018:\u2019 in the example is the system delimiter stored in the behavior setting named DEFAULT_TEXT_REPORT_DELIMITER.<\/p>\n<p>The typical use of this command is to retrieve a list of available shared and private reports, to present these as a menu and allow the user to select which report he is going to run with the run_report function.<\/p>\n<p>There are two main sections returned, a list of<span>&nbsp;<\/span><strong>private:<\/strong><span>&nbsp;<\/span>and a list of<span>&nbsp;<\/span><strong>public:<\/strong><span>&nbsp;<\/span>reports<\/p>\n<p>The optional&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">access_token<\/code>&nbsp;parameter allows you to use a valid OAuth2 token obtained with the&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">get_token<\/code>&nbsp;command.&nbsp; If you provide the&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">access_token<\/code>&nbsp;parameter, then the&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">user_id<\/code>&nbsp;and&nbsp;<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">password<\/code>&nbsp;parameters should not be provided.&nbsp; This prevents the password being sent in clear text over your network connection.<\/p>\n<p>Within each of these sections, each report is shown with four values, separated by the DEFAULT_TEXT_REPORT_DELIMITER and specified as:<\/p>\n<p>1. Report ID \u2013 a numeric identifier for the report<\/p>\n<p>2. Title \u2013 the title of the report<\/p>\n<p>3. Type \u2013 One of the following types:<\/p>\n<table class=\"border\" style=\"border: 1px dotted rgb(211, 211, 211);\" width=\"75%\">\n<tbody>\n<tr class=\"tableHeaderRow\" style=\"color: rgb(255, 255, 255); background-color: rgb(204, 204, 204); font-weight: bold;\">\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tType<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"350\">\n\t\t\t\tPurpose<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tADMIN_REPORT<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tAdmin Report<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tADVANCED<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tColumn report with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tAGING<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tAging reports with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tAGING_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tAging reports with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCALENDAR<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tCalendar report with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCALENDAR_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tCalendar report with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCHART<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tCharts with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCHART_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tCharts with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCONTAINER<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tContainer reports<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCUSTOMURL<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tCustom URL report with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tCUSTOMURL_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tCustom URL report with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tDASHBOARD<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tDashboard report<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tDETAILED<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tDetailed reports<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tGEOSPATIAL<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tGeospatial reports with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tGEOSPATIAL_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tGeospatial reports with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tMATRIX<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tMatrix report with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tMATRIX_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tMatrix report with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tPAGE_LAYOUT_CHR<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tPage Layout chart<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tPAGE_LAYOUT_COL<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tPage Layout Column report<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tPAGE_LAYOUT_DGB<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tPage Layout Double Group By report<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tPAGE_LAYOUT_SGB<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tPage Layout Single Group By report<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tPLANNING_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tPlanning report with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\" width=\"200\">\n\t\t\t\tQUICKLIST<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tQuickList reports<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tSTANDARD<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tColumn reports with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tSUMMARY<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tSummary reports with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tSUMMARY_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tSummary reports with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTASKBOARD<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTaskboard reports with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTASKBOARD_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTaskboard reports with advanced filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTREEGRID<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTreegrid reports with standard filters<\/td>\n<\/tr>\n<tr>\n<td class=\"fixedWidthFont\" style=\"font-family: courier, monospace; color: rgb(170, 0, 0); border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTREEGRID_ADV<\/td>\n<td style=\"border: 1px dotted rgb(211, 211, 211); padding: 5px;\">\n\t\t\t\tTreegrid reports with advanced filters<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Sample return from the get_reports function:<\/p>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">private:<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">169:All Features Requests:STANDARD:That are open<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">94:Bugs I Fixed in January:STANDARD:Bugs not Closed Yet<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">99:Bugs Open By Month:CHART:For Tracker Enterprise<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">401:Build<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">30:STANDARD:Estimated versus Actual Time<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">89:My Hot Llist:STANDARD:Priority 1 issues that are not closed<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">73:Open and Fixed Defects:CHART:Year to Date<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">114:Owners of open bugs:STANDARD:Sorted by owner<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">119:Report of Open issues:STANDARD:By Bill<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">109:Status of Bugs Reported:CHART:Over all bugs public:<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">144:Bug Trend Report:CHART:Open vs. Fixed Issues<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">391:Bugs:AGING:Aging of all bugs that are not closed<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">4:Bugs - Assigned to you:SUMMARY:Issues assigned by product<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">164:Bugs - List of Closed Issues:STANDARD:Ordered by Product<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">68:Bugs - No Reproducible State:STANDARD:Open Issues<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">386:Customer Issues:AGING:Aging of all issues<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">43:Customer Issues:STANDARD:New Issues By Priority<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">48:Customer Issues:STANDARD:Open Issues By Priority<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">249:Customer Issues - Time Spent:STANDARD:Items fixed<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">58:Feature Requests:SUMMARY: Requests By Product and Category<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">239:Helpdesk Issues:STANDARD:New \/ Open Issues Assigned to Me<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">234:Helpdesk Issues:ADVANCED:Open Issues<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">209:Knowledge Base:ADVANCED:Published Articles<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">214:Knowledge Base:ADVANCED:Unpublished Articles<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">79:My Open Issues:STANDARD:for Home Page<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">33:Open P1 Issues:STANDARD:All Areas - Ordered by Assigned To<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t&nbsp;<\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; white-space: pre; line-height: 7.2px;\">\n\t<code style=\"font-family: courier, monospace; color: rgb(170, 0, 0);\">3:Originated by you:SUMMARY:Issues originated by you<\/code><\/div>\n<div class=\"cliScreen\" style=\"font-family: courier, monospace; 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