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The recommendations above are a guide only, and may be affected by factors outside of the control of ExtraView Corporation. For example, the amount of server memory may need to be increased, according to the exact version of operating system and what other utilities and services are running on the computer; how the database is configured; how active the users are within ExtraView and how many fields are on the forms that ExtraView processes
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The number of users quoted above is the total number of users created on a system, with the expectation that about one-third are active at any one time. If a higher percentage are likely to be active, install additional memory
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ExtraView Corporation recommends that for installations supporting more than 50 concurrent users, consideration should be given to installing separate servers, one for the database and a minimum of one server for the application and web servers. The cost involved is very small, compared to the advantages gained, with better throughput and performance. Consider a separate application server for each 50 – 75 concurrent users, although this number may be decreased or increased according to the usage patterns
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Disk storage amount assumes average number of tracking issues in your installation and reasonable number of very large (>10 MB) attachments
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Greater performance will be achieved if the disk storage is spread over two or more drives, such as with a RAID array. Also, the disk drives on the server(s) should be mirrored to provide redundancy, in case of hardware failure
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Greater performance is achieved with greater amounts of memory in the server(s)
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Alternatives to the web and application servers listed above may work. Please contact ExtraView Corporation for details
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