ExtraView offers the ability to customize user accounts through a number of pre-defined fields which can be used to add new fields to each user’s record. Outside of key fields which are mandatory within each user’s record, each of the following fields has a security permission key which can be used to hide or enable the field.

Each of the pre-defined keys is protected with a security permission key, so you can set up different access profiles to the different user fields for different user roles.

The fields that can be customized are shown below:

Field Purpose
USER.ACCESS_UDF_DATA This permission key controls overall access to the complete list of user defined fields USER.USER_DEFINED_1 – USER.USER_DEFINED_10
USER.ADDRESS The two fields that comprise the user’s address
USER.CELL_PHONE The cell phone number of the user
USER.CHART_FONT The font used to create charts
USER.COMPANY_NAME The user’s company name
USER.CUSTOM_DATE_MASK The custom date mask used in preference to the USER.DATE_FORMAT
USER.DATE_FORMAT The user’s date format
USER.EMAIL_FORMAT The key used to set the format of the email notifications that a user receives
USER.FAX The user’s fax number
USER_HOURS_12_24 The key that allows a user to choose the time format for input and display
USER.LANGUAGE The user’s language
USER.LOGIN_ID An alternative to the User ID that can be used to sign on to ExtraView. Once a user account has been established, the USER_ID cannot be altered as it is used in many places, such as recording who creates and who updates issues. In some organizations, there might be a need to provide an alternative, for example after a company takeover. Also, users may change their name, so this facility allows the user to set up an alternative to their original USER ID
USER.LOGIN_ID_ON_ADD This key controls whether the USER.LOGIN_ID is shown on the Add User screen. This is not typically needed, but is available if necessary
USER.NOTIFICATION_ALTERNATIVE The key that allows a user to choose their alternative email address
USER.NOTIFICATION_PRIMARY The key that allows a user to choose their primary email address
USER.NOTIFY_ATTACHMENTS Allows the user role to set the notification option to exclude attachments in email notifications  
USER.IMAGE Allows the user role to upload their photograph
USER.PAGER The pager number of the user
USER.SIGNATURE Allows the user role to upload their signature
USER.START_PAGE This permission controls the ability of the user to set their start page when entering ExtraView, to a commonly used page such as the Home Page, the Add Issue screen or the Search / Report screen. This is set on their personal preferences page
USER.TEXT_SIZE Controls the text sizes that a user may select
USER.TIME_ZONE The key to allow the changing of the user’s time zone
USER.USER_DEFINED_1 – USER.USER_DEFINED_10 These are ten user defined fields for the user record. You can set the security permission to any one of these to read and write, and alter the title of the field in the data dictionary as needed. This provides the capability to have ten user defined text fields for your installation
 
USER.USER_EMAIL_ADDRESS This is used to control read/write access to the email address of the user. This only has an affect on the update screen for the user. There is always write access to the field when creating a new user
USER.USER_ENABLE Write access is needed to this field in order to be able to enable and disable user accounts
USER.USER_FIRST_NAME When updating the details of a user, this permission key controls read and write access to the field. If there is no read or write access when updating a user, the field is not visible. The field is always writable when creating a new user
USER.USER_INTEREST_LIST Giving read and write access to this key allows each end user to opt-in and opt-out of interest lists to which they may belong
USER.USER_JOB_TITLE The user’s Job title
USER.USER_LAST_NAME The user’s last name
USER.USER_NAMED This permission controls the ability for an account administrator to set a user to use an available NAMED user license when the system is in MIXED mode. The default for newly created users is that they use a CONCURRENT license. This is not used if you have only NAMED or only CONCURRENT users in your installation
USER.USER_PASSWORD_MANAGEMENT This controls the ability to expire users’ passwords, and the time interval information associated with passwords, such as the password expiration interval and the number of days until the password expiry. Write access is needed to alter these fields
USER.USER_SECURITY_PASSWORD The user’s password
USER.WORK_PHONE The work phone number of the user