This feature is the principal area where you will configure your system.
This feature allows you to configure the layout of the Add Issue, Edit Issue , Query and other screen layouts. In addition, key reports such as the Quicklist and the Detailed Report also use layouts defined within the Design Center. Layouts can be defined for different user roles within your system, offering a tremendous amount of flexibility. You may create and define fields within the Design Center, or you may use the Data Dictionary for this purpose.
Layouts work in conjunction with security permissions for each field. Therefore, simply placing a field on a screen does not automatically give all users the ability to read or write to the field. You can alter the permissions to each field within the Design Center, or you may use the Grant Security Privileges option to define which fields are visible and updateable to each group of users. The security privilege for the field overrides the fact that a field may be placed on a screen or report.
One layout may be embedded within another layout. In addition to this, you may specify alternate layouts that appear, dependent upon the value of a specific field. For example, you may have a category list field that has the values of Software, Hardware and Documentation. Depending on which value is chosen, a sub-layout can be displayed that contains the fields pertinent to gathering the information needed about each of these categories. These sub-layouts or embedded layouts may only be embedded within an Add or Edit Issue layout. There is no need for them on other layouts.
Fields within each layout may have one or more attributes defined. These layout cell attributes affect the display of the field, or the way in which it is processed. For example, an attribute may provide the field with an alternate title, just for the one layout, or the attribute may define that the field is only visible if another field is of a specific value.
There are two special type of layouts which may only be embedded within other layouts. These allow the definition of Related Issue Layouts and Repeating Row Layouts.