User Management Task

It is often useful to notify users before their passwords expire.  The administrator may set policies to force users to update their passwords.  This is achieved within the User Maintenance screens along with the default behavior setting named PASSWORD_EXPIRE_TIME_DAYS.

The task named User Management Task allows each user to be notified a certain number of days before their password expires, via email.

To configure this feature, follow these steps from the Task Management administrative utility:

  1. Navigate to the operational administrative utility named Email Templates.  Create an email template that is to be used to communicate with users in advance of their password expiring.  The template may contain the following tags which will be substituted with the appropriate values when an email warning is sent to a user:
    1. __TITLE__ is the value taken from the behavior setting named EXTRAVIEW_TITLE
    2. __COMPANY_NAME__ is the value taken from the behavior setting named COMPANY_NAME
    3. __SITE_URL__ is the value taken from the behavior setting named SITE_URL
    4. __USERID__ is the value of the user's USER ID which is about to expire
    5. __PASSWORD_DAYS_LEFT__ is the value from the task property whichis the number of days before the password will expire.
  2. Click the Add a new task button
  3. Select User Management Task from the list of Task Names
  4. Set the Node ID where you want the task to run.  You should only create a single instance of the task on a single node.  This will work across the entire system
  5. Set the poll interval for the task.  This has a default of 86,400 seconds, i.e. the task will run once per day
  6. Set the warning period before password expiry via the property named PASSWORD_EXPIRY_WARNING_DAYS
  7. Set the name for the email template that yo created in the first step within the property named PASSWORD_EXPIRY_MSG_TEMPLATE.  This email template defines the contents of the email that is to be sent to the user when they are PASSWORD_EXPIRY_WARNING_DAYS before the password expires
  8. Add the task.

Note that the notifications to the user will continue until the user's password expires, at which point they will cease.