Notification Subject Line

ExtraView gives the Administrator the ability to customize the subject line of emails that are automatically sent when inserting and updating issues.

  1. From the Administration menu, click on the Behavior Settings entry and then choose the Email Settings category
  2. Scroll down until you see the behavior setting named EMAIL_SUBJECT_TEMPLATE, and click the associated Edit button
  3. Type in the names of the fields you would like to display. Your custom email subject line can include any field from your ExtraView installation. These values are generated dynamically, based on the particular issue
  4. If you would like values in your email subject line you must surround them with “$$”. Normal static values can be typed in. See the example below:
Sample Text Subject Line Output
$$ID$$ - $$SHORT_DESC$$ 12345 – Problem with List Entries
$$ASSIGNED_TO$$ ($$PRODUCT_NAME$$; $$MODULE_ID$$) - This is an Email rlloyd (Product X; Module Y) - This is an Email
Issue # $$ID$$ This is Assigned to $$ASSIGNED_TO$$ Issue # 12345 This is Assigned to rlloyd