Key Concepts

ExtraView is Web-based issue-tracking and workflow software that is designed to meet the following objectives:

• Easy to install, configure and administer, minimizing your organization’s setup and ongoing cost of ownership
• Provide functionality that is easily extensible over time
• Able to support your business processes and your workflow, with straightforward configuration
• Capable of implementing multiple tracking systems, all within a single database, with each tracking system operating independently, or inter-related with the other tracking applications (multiple tenants)
• Scalable to support large numbers of users and issues
• Easily configured to reflect your company’s terminology, and data hierarchies, and able to provide extensive validation for data that describes your organization, products, and services
• Provide varied and extensive reporting and charting
• Easily integrate with other enterprise software systems
• Be extensible by adding additional code into the environment, without changing the base product

To understand the key concepts in ExtraView, it is recommended that you read through the pages referenced below.