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Product Documentation

Product Documentation
Product Documentation

Support Methods

  • ExtraView Documentation
  • ExtraView 24
    • End User Guide
      • Introduction
        • Getting Started
        • ExtraView Functional Highlights
      • User Sign On Screen
      • Standard Interface
        • Navigation Bar
        • Home Page
      • Mobile Interface
        • The Navigation Menu
        • Adding & Updating Issues – Mobile
      • Workspace Interface
        • Navigation Bar
        • Drag-and-Drop
        • Global Filters
      • Managing Issues
        • Field Types
        • Allowed Values
        • Adding an Issue
        • Editing an Issue
          • Sending Email
          • Viewing Issue History
          • Relationship Groups
        • Attachments
        • Cloning an Issue
        • Deleting an Issue
        • Mass Deleting of Issues
        • Importing Issues from an Add or Edit Screen
        • Mass Updating of Issues
      • Email Notifications
        • Turn Notification On & Off
        • Notify On Own Updates
        • Select Email Format
        • Email Options
        • Email Interest Lists
        • Custom Email
      • Querying
        • Query Filters
        • Quicklist Reports
        • Detailed Reports
        • Output & Query Options
        • Keyword Searching
        • Expanded Queries
      • Reporting
        • Report Types
          • Admin Reports for End Users
          • Aging Reports
          • Calendar Reports
          • Charts
            • Pie Charts
            • Bar Charts
            • Stacked Bar Charts
            • Line Charts
            • Area Charts
            • Control Charts
            • Pareto Charts
          • Column Reports
            • Transposing Rows/Columns
            • Service Level Agreement Reporting
            • Ranking Reports
            • Merging Data with Microsoft Word Templates
          • Custom URL Reports
          • Dashboard Reports
          • Geospatial Reports
          • History Reports
          • Matrix Reports
          • Planning Reports
          • Report Layouts / Container Reports
            • Single Group By Layouts
            • Double Group By Layouts
            • Column Reports as Layouts
            • Charts as Layouts
            • Creating the Container Report
          • Summary Reports
          • Taskboard Reports
          • Treegrid Reports
        • Common Report Functions
          • Adding Issues from Report Output
          • Additional Runtime Options
          • Conditional Formatting of Results
          • Creating New Reports & Output Options
          • Document Repository
          • Editing Reports from Report Output
          • Filter Report Fields
          • Hierarchical Reporting
          • Historic Point-in-Time Reports
          • List Values with Associated Images
          • Merging Data with Microsoft Excel Files
          • Report Definitions
          • Report Filters
            • Complex Filters
          • Report Folders
          • Saved Filters
          • Saving Reports
          • Scheduling Reports
          • Sharing Reports
          • User Groups
        • Personal & Shared Reports
        • Quickedit Mode – Direct Inline Editing
        • Calculated Fields
        • Date Fields as Filters
        • Cloning Issues from a Report
        • Sorting Report Result Columns
        • Security Permissions and Reporting
        • Reports with Repeating Rows
      • Managing your Personal Options
      • External User Directories
      • ExtraView Help
      • Appendices – End User Guide
        • Date Masks
        • The HTML Area Utility
    • Administration Guide
      • Key Concepts
        • Installation & Configuration
        • Defining Your Process
        • Customizable User Interface
        • Users
        • User Roles and Security
        • Business Areas
        • Queries
        • Reports
        • Fixed Names & Screen Titles
        • Data Dictionary
        • Design Center
        • Workspaces
        • Email Notification
        • Programming Interfaces
        • Client Browser Support
        • Administrative Functions
        • Mobile Device Configuration
          • Desktop Emulation of Mobile Devices
        • Section 508 – Disability Support
        • Behavior Settings
        • Security Permissions
        • Internationalization / Localization
        • ExtraView Licensing Schemes
      • Initial Setup
        • Upload your License Key
        • Alter the Sign On Message
        • Additional Sign On Screen Info
        • Upload your Company Logo
        • Choose a User Interface Theme
        • Configure Changes to the User Interface
          • Navigation Bar
          • Navigation Bar Buttons
            • Navigation Buttons with Styles
            • Navigation Buttons with Images
          • Background, Text Colors and Menubar Icons
          • Main Screen Image Sets
          • Sign On Screen
          • Cascading Style Sheets
        • Configure Quickfind
      • Operational Task Menu
        • User Account Maintenance
          • ADMIN User Account Properties
          • Adding Users
            • Personal Information
            • Personal Options
            • Report Options
            • Notification Options
            • Privacy Groups
            • User Attributes
          • Updating User Accounts
          • Unauthorized User Access Attempts
          • Hierarchies of Admin User Roles
          • Company Name Security
          • Updating your Personal Account Details
          • Customizing User Account Details
        • User Sign On Log
        • System Log
        • Session Management
          • Named End-User Session Management
          • Concurrent End-User Session Management
          • Session Expiry
        • Disabling User Access
        • Disconnecting Users
        • Report Manager
        • Report Scheduler
        • Field List Values
          • Loading List Values from Files
          • List Entries with Allowed Values
          • End-User List Management
        • User Groups
        • Interest Lists
          • Field-Based Interest Lists
          • Issue-Based Interest Lists
          • Security Permissions & Interest Lists
        • Escalation Rules
          • Initial Setup
          • Maintaining Escalation Rules
          • Example Escalation Rules
        • Business Calendar
        • Custom Email Templates
        • Managing Tasks
          • Task Options
          • Configuring EVMail
          • Configuring BatchMail
          • Session Monitor
          • Managing Quickfind
          • Report Schedule Task
          • User Management Task
          • Add / Update Task
          • Extraview – ExtraView Integration Task
          • LDAP Background Task
          • LDAP Synchronization Task
        • ExtraView System Logs
          • Application Server Log
          • BatchMail Log
      • Site Configuration Menu
        • Design Center
          • Inheritance
          • Layouts
            • Creating & Updating Layouts
            • Clearing and Deleting Layouts
            • Built In Layout Types
              • Creating New Layout Types
              • Modifying Layout Types
              • Performing a “Save As” Operation
            • Layout Cell Attributes
              • Layout Cell Attribute Usage
            • Field Properties within Layouts
            • AJAX Techniques
          • Accordion Folds on Layouts
          • Add & Edit Layouts
            • Importing Issues within Add and Edit Screens
          • Attachment Layouts
            • Associating Attachments with Fields
          • Attachment History Layouts
          • Detailed Report Layouts
          • Embedded Layouts
          • Embedded Reports on Layouts
          • History Layouts
          • Home Page Layouts
          • Mass Update Report Layouts
          • Menubar Layouts & Drop-Down Menus
          • Notification Layouts
          • Paged Layouts
          • Quicklist Report Layout Selection
          • Repeating Row Layouts
          • Relationship Layouts
            • Related Issue Layouts
            • Calculations on Related Issue Layouts
            • Example Related Issue Configurations
              • Example 1
              • Example 2
              • Example 3
              • Example 4
              • Example 5
            • Updating Related Issues as a Group
            • Shaded Regions on Layouts
            • Mass Updates and Audit Trails
          • Ruler Layouts
          • Search Layouts Within Add & Edit Layouts
          • Survey / Questionnaire Layouts
        • Data Dictionary
          • Built-In & User Defined Fields
          • Display Types
          • Creating & Updating Fields
          • Lists
            • Managing Lists
            • Field List Values
            • Loading List Values from Files
            • List Entries with Allowed Values
            • End-User List Management
            • Aliased Lists
            • Lists with Enabled Interest Lists
            • Lists with Special Properties
              • Business Areas
              • Project Lists
              • Status List
              • Product Lists
              • Module Name Lists
              • Release Found & Release Fixed Lists
              • Company Name Lists
              • Relationship Group List
          • Special Purpose Fields
            • Attachments
            • Built In Repeating Row Fields
            • Button Fields
            • Date & Date Range Fields
            • Email Fields
            • Expression Fields
            • FILTER CHILD VALUES Field
            • History Fields
            • ID and ALT_ID Fields
            • KEYWORD Field
            • Notepad Field
            • Progress Bars
            • Ranking Fields
            • Relationship Group Fields
            • STATUS Field
            • Tag Cloud Fields
            • Telephone Number Fields
            • Text Type Field Special Properties
            • Timer Field
            • User Fields
        • Behavior Settings
          • API Settings
          • Authentication Settings
          • Company Information Settings
          • Display Settings
          • Email Settings
          • Environment Settings
          • Report & Query Settings
          • Security & Session Settings
          • User Settings
          • Workflow Settings
        • Business Rules
          • The Rules Editor
          • Language Description
            • Directives
              • CALENDAR
              • CLONE
              • DEBUG
              • END
              • INFO
              • LINK
              • LINKRR
              • LOAD
              • LOG
              • MAIL / EMAIL
              • NOLOG
              • OBJECT
              • ONCHANGE
              • POSTUPDATE
              • PREUPDATE
              • USER MAPPING
            • Actions
              • ADD
              • ADD ROW
              • COPY
              • CREATE USER
              • ERROR
              • ESTOP
              • LOCK_RIDS
              • LOG
              • MAIL
              • MEETING
              • REAUTHORIZE
              • SAVE
              • SAVE CHILDREN
              • SAVE POINT
              • STOP
              • UPDATE
              • UPDATE USER
            • Special Values
            • Rule Values
            • Value Qualifiers
            • Permissions
          • Writing Rules
            • Quoting & Comments
            • Limitations
            • Rule Parsing & Recursion
            • Debugging Rules
            • Order of Operations
            • Rules & Accordion Folds
            • Rules & Checkbox Fields
            • Rules & Date Calculations
            • Rules & List Fields
            • Rules & Multi-Valued List Fields
            • Rules & Numeric Fields
            • Rules & Repeating Rows
            • Rules & Text Type Fields
          • Business Rule How To Examples
        • Security Permissions
        • Allowed Values
          • Creating Allowed Values
          • Entering Allowed Value Combinations
          • Allowed Value Considerations
          • * Default * Parent Allowed Value
          • Uploading from a File
        • Workflow Setup
          • Status Change Rules
            • Enabling Status Change Rules
            • Building Status Change Rules
            • Enforcing Status Change Rules
            • Status Change Rule Views
            • Status Change Rules Example
          • Closing Issues
        • Reporting & Querying
          • Report & Query Permissions
          • Quicklists & Detailed Reports
          • Quickedit Mode
          • Keyword Queries & Quickfind
          • Reporting Hierarchies
          • Report Expressions
          • Remember Filter Values
          • Complex Runtime Filters
          • Charts
          • Aging Reports
          • Custom URL Linked Reports
          • Admin Reports
          • Service Level Agreement Reporting
          • Searching for Disabled Values
          • Record Selector
          • Mass Updates of Issues
          • Cloning Issues via Mass Update
          • Configurable Buttons on Reports
          • Geospatial Setup
          • Mass Deleting of Issues
          • Scheduled Reports
          • Document Repository
          • Controlling Large Queries
          • Updating Consecutive Issues from Reports
          • Ranking Fields on Reports
        • Privacy Groups
        • User Roles
        • Multi-Language Setup
        • Home Page Shortcut Buttons
        • Customizing the Home Page
        • Custom Coding Extensions
        • Email Notification
          • Creating a Mailing List for an Issue
          • Administrator-Controlled Email Features
            • Email Options
            • Assign Module Owners
            • Notification Subject Line
            • Notification History
            • CC Email Capability
            • Disabling Email Generation
            • BatchMail Task
            • Locale Handling
          • User-Controlled Notification Features
            • Notify of Own Updates
            • Select Email Format
          • Adding Issues with EVMail
        • External Authentication – LDAP, SSO and SAML
          • LDAP Connections
          • LDAPS Connections
          • SSO Connections
          • LDAP Connections with SSO
          • LDAP and SSO Example
          • Updating ExtraView User Information
          • ExtraView API in a SSO Environment
          • SAML Authentication
        • ExtraView Help
        • Adobe PDF Report Templates & Mapping
        • Creating Alternative Navigation Bars
        • Creating a Gateway Navigation Bar
        • Workspace Configuration
      • Import / Export
        • Import of Item Data
        • Export of Item Data
        • Metadata Export
        • Metadata Import
        • Using Export and Import to Update Instances
        • Item Data XML Import
        • File Import – Issue Data
          • Import Strategies
          • The upload file
          • Fields
          • Mapping your data
          • Importing Repeating Row Data
          • Importing Image & Document Fields
          • Importing Attachments
          • Large Volume Imports
        • File Import – User Information
        • File Import – Data Dictionary
      • Advanced Menu
        • Version Information
        • ExtraView Licenses
        • Allowed Locales
        • Localization
          • Entering Accented Characters
          • End-User Selection of Language
          • Localizing Screen Messages
          • Localization of Reports
          • Localizing Business Rules
          • Localizing Custom Code
          • Localizing Metadata
          • Localizing Popup Calendars
          • Globalization File Structure
          • Metadata Migration of Localized Data
        • Manage Server-Side Templates
        • Statistics
        • System Security Keys
        • Allowed Functions
        • Managing Start Pages
        • Pre-Caching Layouts Upon System Restart
        • OAuth2 Client Access Tokens
        • OAuth2 Server Access Tokens
        • OAuth2 Email Access Tokens
          • Google Email Configuration
          • Microsoft Azure Email Configuration
          • ExtraView Email Configuration
        • Encryption Key Management
      • Appendices – Admin Guide
        • Date and Time Formats
        • Security Permission Keys
        • Language and Locale Codes
        • Time Zones
        • Character Set Values
        • The HTML Area Utility
        • OAuth2 Email Mailbox Settings
        • Spell Checker
        • Attachment Migration
        • Document & Image Field Migration
        • ExtraView Accessibility Features
    • Application Programming Interface
      • Concepts
      • Server-Side Templates
      • Executing ExtraView Functions
      • Static Web Page Access
      • Automatic Language Translation
      • add_attachment
      • add_field_list
      • add_udf_list
      • add_user_to_group
      • allowed_list
      • custom
      • debug
      • delete
      • delete_attachment
      • delete_user
      • edit_field_list
      • fields
      • get
      • get_areas
      • get_attachment
      • get_behavior_setting
      • get_field_defaults
      • get_fields
      • get_heartbeat
      • get_list_projects
      • get_log
      • get_projects
      • get_reports
      • get_roles
      • get_title
      • get_token
      • get_user_field_list
      • get_user_info
      • get_users
      • get_valid_meta_data
      • history
      • import_allowed_values
      • insert
      • insert_user
      • insert_xml
      • item_exists
      • list_attachment
      • run_report
      • search
      • search_field_list
      • set_area_proj
      • set_role
      • update
      • update_user
      • update_user_attributes
      • update_user_password
      • user_field_list
      • user_group_list
      • version
    • Command Line Interface
      • Installation & Configuration
      • Concepts
      • Environment Variables
      • evadd
      • evadd2group
      • evaddlist
      • evaddudfvalues
      • evadduser
      • evcheck
      • evdebug
      • evdefaults
      • evdelete
      • evdeleteuser
      • evdownload
      • eveditlist
      • evfields
      • evfiles
      • evget
      • evgetfields
      • evheartbeat
      • evhelp
      • evhist
      • evimport
      • evimportJIS
      • evimportav
      • evmail
      • evmeta
      • evpasswd
      • evproj
      • evreport
      • evrole
      • evsearch
      • evsearchlist
      • evset
      • evsh
      • evtemplate
      • evupdate
      • evupload
      • evuserfields
      • evusergroups
      • evusers
      • evversion
      • evxmlc
    • Web Services Interface
      • Installation & Configuration
      • Web Services Functions
      • addItemAttachment
      • deleteItem
      • disableUser
      • executeCustomCode
      • executeItemSearch
      • executeReport
      • executeReportRaw
      • executeUserSearch
      • getAllUserRoles
      • getAllowedFieldValues
      • getBehaviorSetting
      • getChangedItems
      • getFieldList
      • getFieldMetaData
      • getFieldTitle
      • getFields
      • getHeartbeat
      • getItem
      • getItemAttachments
      • getItemAudits
      • getItemFieldList
      • getPing
      • getReportHandle
      • getUserByEmail
      • getUserById
      • getUserFields
      • getUserRoles
      • getVersion
      • insertItem
      • insertUser
      • insertUserRole
      • itemExists
      • setCurrentUserRole
      • setWorkingProjectArea
      • updateItem
      • updateUser
      • Sample .Net Client
      • Appendix
    • Installation & Upgrade Guide
      • Introduction
      • Recommended Software
      • ExtraView Architecture
      • System Size Considerations
        • Overall Considerations
        • Storage
        • Network Bandwidth
        • Size of Database Server
      • Clustering Servers
      • Software Installation & Upgrades
        • Client Computer Configuration
        • Download the ExtraView Software
        • Linux Environment
          • Organization of Installation Files
          • Set up Environment Variables
          • Install Java
          • Install & Configure Tomcat
          • Install & Configure Apache
          • JBoss Installation
          • Install Fonts
          • Install the ExtraView Servlet
          • Upgrade the Database Schema
          • Restart the Servers
          • Activation Key for Linux
          • Post-Upgrade Tasks
          • Install Perl & Command Line Interface
          • Install the Command Line Interface
        • Windows Environment
          • Organization of Installation Files
          • Install Java for Windows
          • Install Tomcat for Windows
          • Install Apache
          • Install the ExtraView Servlet
          • Upgrade the Database Schema
          • Restart ExtraView
          • Activation Key for Windows
          • Post-Upgrade Tasks
          • Install Perl & Command Line Interface
          • Install the Command Line Interface
        • Oracle Database Configuration
        • SQL Server Database Configuration
        • MySQL Database Configuration
        • Upgrading Non-English Language Installations
        • ExtraView with Microsoft IIS
        • ExtraView with WebLogic
        • File Attachment Storage
        • LDAP / Active Directory Access
        • Single Sign On Servers
        • Automating Start-Up Scripts
        • WAR File Deployment
        • Configuration.properties File
          • Connection Pool Configuration
          • Configuration File Settings
        • Checking Aliased Lists
        • Spell Checker
        • Converting Text Area Fields to HTML Area Fields
        • Quickfind
      • Checking ExtraView is Functional
      • Configure Outgoing Mail
      • Configure Incoming Mail
      • Configuring Microsoft Exchange Server
      • Configure Attachments
      • Troubleshooting
      • Backup & Recovery
      • Verifying the ExtraView License
    • User Custom Guide
      • Development Guidelines
        • Coding Tips
        • Connection Pool Monitor
      • JavaScript Interface
        • Creating JavaScript Methods
        • Support Methods
          • customEditorToolbar
          • doLoad
          • ucRGIFormLoad
          • userJavaScriptAddBtn
          • userJavaScriptOnloadAjax
          • userJavaScriptUpdateBtn
          • chkRqdFlds
          • evUserCustomReadOnlyFields
          • goToPageByName
          • userJavaScriptDeleteBtn
          • userJavaScriptDeleteMessage
        • HTML Modifiers & QuickEdit
        • Modifying Calls to External URL Links
        • Overriding Inbuilt Functions
        • Replacing the Print Screen Capability
        • Example – Calculated Fields
        • Example – Field Validation & Formatting
      • Java Interface
        • ExtraView Internals
          • Useful Internal Methods
            • CustomMergeExcel Class
            • Printing Report Definitions
        • Debugging
        • Values and Parameters
        • User Custom Methods
          • addCustomButtonTemplate
          • buttonInclusionMap
          • ldapIdSearch
          • ldapOverride
          • ldapSearch
          • massUpdateSelectList
          • scanUploadFile
          • setButtonDopeMap
          • ucAddInit
          • ucAddPostInsert
          • ucAddPreDisplay
          • ucAddPreInsert
          • ucAddRefresh
          • ucAddSubmit
          • ucAdjustWorkdays
          • ucAdminPreUdfListTransaction
          • ucAdminUtilityButtons
          • ucAllowAttachmentOperation
          • ucAllowViewDocumentOperation
          • ucAllowedValuesChanges
          • ucApiSubmit
          • ucChangeEmailHeader
          • ucCliCustom
          • ucCliGetTemplate
          • ucCloneGenAltId
          • ucCloneSetParams
          • ucColumnReportInit
          • ucDeleteAttachment
          • ucEditAttachFdf
          • ucEditAutoAttachFdf
          • ucEditClone
          • ucEditClose
          • ucEditDelete
          • ucEditGenerateFdf
          • ucEditInit
          • ucEditPostUpdate
          • ucEditPreDisplay
          • ucEditPreUpdate
          • ucEditRIDParentPostUpdate
          • ucEditRefresh
          • ucEditSubmit
          • ucEmailFilter
          • ucExpiredPasswordExit
          • ucExportImportTables
          • ucFilterPopup
          • ucFilterUserPopup
          • ucFormatLogAreaTimestamp
          • ucGetAjaxDependencies
          • ucGetAttachmentFileName
          • ucGetContentType ForExtension
          • ucGetRemoveAdv SearchFields
          • ucGetRoleMenu
          • ucGetSequenceInfo
          • ucGetTableExportInfo
          • ucGetUFIColumnDope
          • ucHomeDisplay
          • ucInsertAttachmentContent
          • ucLdapSetSession SecurityUser
          • ucLoginAuthenticateUser
          • ucLoginCompletion
          • ucLoginScreenButtons
          • ucMailListUpdate
          • ucMassUpdatePreUpdate
          • ucModifyColumn ReportRow
          • ucModifyDetailed ReportRow
          • ucModifySpecialCauseTests ForControlChart
          • ucNavBarExtension
          • ucNavBarReplace
          • ucPostDelete
          • ucPreClone
          • ucPreDelete
          • ucReauthorizeGetParams
          • ucReauthorizeUser
          • ucRefreshOnContinue
          • ucRelationshipGroup BeginEmailFilter
          • ucRelationshipGroup ReplayHelp
          • ucRelationshipGroup SplitMergeCommon
          • ucRelationshipGroup UpdateParent
          • ucRelationshipGroupCustom
          • ucRelationshipGroupDelete
          • ucRelationshipGroupPreAdd
          • ucRelationshipGroupSplit
          • ucRenderEmbeddedObject
          • ucRenderListOptions
          • ucRenderListValues
          • ucRenderLogArea
          • ucRenderUserPopup
          • ucReportPostamble
          • ucReportPreDisplay
          • ucReportSetFilters
          • ucReportSetUdfMultiSql
          • ucSAMLUpdateRedirectURL
          • ucSSOInsertUser
          • ucSearchLDAPDisplay
          • ucSearchPlanningReport
          • ucSearchPostSubmit
          • ucSearchUserCustom
          • ucSelfRegistrationEmailList
          • ucSetAreaProject
          • ucSetLoginRole
          • ucStoreAttachment
          • ucUAGenerateHTML
          • ucUAGetAttributesDescription
          • ucUAGetNewTitles
          • ucUAGetTabs
          • ucUAPostUpdate
          • ucUATransactUser
          • ucUAValidateForm
          • ucUnsecuredServiceEntry
          • ucUploadClone
          • ucUploadDeleteObject
          • ucUploadEditObject
          • ucUploadFinish
          • ucUploadGetContent
          • ucUploadProcessForm
          • ucUploadSetForm
          • ucUpsertUserRecord
          • ucValidateUserRecord
          • ucViewAttachment
          • ucViewDocument
        • Customizing File Uploads
        • Session Variables
      • CSS Interface
    • Integration Guides
      • Box Integration Guide
        • Box Integration Setup
        • Box Integration Usage
      • Dropbox Integration Guide
        • Dropbox Integration Setup
        • Dropbox Integration Usage
      • Extraview – ExtraView Peer Instance Integration
        • Configuration
        • Managing the Synchronization
        • Sample Configuration
        • Optimizing the Initial Migration of Records
      • Git Integration Guide
        • Example Git Integration Scenario
        • Git Integration Setup
      • JIRA Integration Guide
        • Installation
        • JIRA Configuration
        • ExtraView Configuration
        • Integration Configuration
        • Running the Integration Daemon
      • LinkedIn Integration Guide
        • LinkedIn Integration Setup
        • LinkedIn Integration Configuration
        • LinkedIn Integration Usage
      • Perforce Integration Guide
        • Capabilities
        • Sample Use Cases
        • Installation
        • Perforce Configuration
        • ExtraView & Integration Daemon Configuration
        • Running the Integration Daemon
        • Multiple Perforce Servers
        • Appendices
          • CommandTXNPoller
          • Arithmetic/Boolean Expressions
          • Regular Expressions
        • Troubleshooting Guide
      • Salesforce Integration Guide
        • Installation
        • Salesforce Configuration
        • ExtraView Configuration
        • Integration Configuration
        • Running the Integration Daemon
      • Subversion Integration Guide
        • Example Subversion Integration Scenario
      • Subversion Integration Setup
  • ExtraView 23
    • End User Guide
      • Introduction
        • Getting Started
        • ExtraView Functional Highlights
      • User Sign On Screen
      • Standard Interface
        • Navigation Bar
        • Home Page
      • Mobile Interface
        • The Navigation Menu
        • Adding & Updating Issues
      • Workspace Interface
        • Navigation Bar
        • Drag-and-Drop
        • Global Filters
      • Managing Issues
        • Field Types
        • Allowed Values
        • Adding an Issue
        • Editing an Issue
          • Sending Email
          • Viewing Issue History
          • Relationship Groups
        • Attachments
        • Cloning an Issue
        • Deleting an Issue
        • Mass Deleting of Issues
        • Importing Issues from an Add or Edit Screen
        • Mass Updating of Issues
      • Email Notifications
        • Turn Notification On & Off
        • Notify On Own Updates
        • Select Email Format
        • Email Options
        • Email Interest Lists
        • Custom Email
      • Querying
        • Query Filters
        • Quicklist Reports
        • Detailed Reports
        • Output & Query Options
        • Keyword Searching
        • Expanded Queries
      • Reporting
        • Report Types
          • Admin Reports
          • Aging Reports
          • Calendar Reports
          • Charts
            • Pie Charts
            • Bar Charts
            • Stacked Bar Charts
            • Line Charts
            • Area Charts
            • Control Charts
            • Pareto Charts
          • Column Reports
            • Transposing Rows/Columns
            • Service Level Agreement Reporting
            • Ranking Reports
            • Merging Data with Microsoft Word Templates
          • Custom URL Reports
          • Dashboard Reports
          • Geospatial Reports
          • History Reports
          • Matrix Reports
          • Planning Reports
          • Report Layouts / Container Reports
            • Single Group By Layouts
            • Double Group By Layouts
            • Column Reports as Layouts
            • Charts as Layouts
            • Creating the Container Report
          • Summary Reports
          • Taskboard Reports
          • Treegrid Reports
        • Common Report Functions
          • Adding Issues from Report Output
          • Additional Runtime Options
          • Conditional Formatting of Results
          • Creating New Reports & Output Options
          • Document Repository
          • Editing Reports from Report Output
          • Filter Report Fields
          • Hierarchical Reporting
          • Historic Point-in-Time Reports
          • List Values with Associated Images
          • Merging Data with Microsoft Excel Files
          • Report Definitions
          • Report Filters
            • Complex Filters
          • Report Folders
          • Saved Filters
          • Saving Reports
          • Scheduling Reports
          • Sharing Reports
          • User Groups
        • Personal & Shared Reports
        • Quickedit Mode – Direct Inline Editing
        • Calculated Fields
        • Date Fields as Filters
        • Cloning Issues from a Report
        • Sorting Report Result Columns
        • Security Permissions and Reporting
        • Reports with Repeating Rows
      • Managing your Personal Options
      • External User Directories
      • ExtraView Help
      • Appendices
        • Date Masks
        • The HTML Area Utility
    • Administration Guide
      • Key Concepts
        • Installation & Configuration
        • Defining Your Process
        • Customizable User Interface
        • Users
        • User Roles and Security
        • Business Areas
        • Queries
        • Reports
        • Fixed Names & Screen Titles
        • Data Dictionary
        • Design Center
        • Workspaces
        • Email Notification
        • Programming Interfaces
        • Client Browser Support
        • Administrative Functions
        • Mobile Device Configuration
          • Desktop Emulation of Mobile Devices
        • Section 508 – Disability Support
        • Behavior Settings
        • Security Permissions
        • Internationalization / Localization
        • ExtraView Licensing Schemes
      • Initial Setup
        • Upload your License Key
        • Alter the Sign On Message
        • Additional Sign On Screen Info
        • Upload your Company Logo
        • Choose a User Interface Theme
        • Configure Changes to the User Interface
          • Navigation Bar
          • Navigation Bar Buttons
            • Navigation Buttons with Styles
            • Navigation Buttons with Images
          • Background, Text Colors and Menubar Icons
          • Main Screen Image Sets
          • Sign On Screen
          • Cascading Style Sheets
        • Configure Quickfind
      • Operational Task Menu
        • User Account Maintenance
          • ADMIN User Account Properties
          • Adding Users
            • Personal Information
            • Personal Options
            • Report Options
            • Notification Options
            • Privacy Groups
            • User Attributes
          • Updating User Accounts
          • Unauthorized User Access Attempts
          • Hierarchies of Admin User Roles
          • Company Name Security
          • Updating your Personal Account Details
          • Customizing User Account Details
        • User Sign On Log
        • System Log
        • Session Management
          • Named End-User Session Management
          • Concurrent End-User Session Management
          • Session Expiry
        • Disabling User Access
        • Disconnecting Users
        • Report Manager
        • Report Scheduler
        • Field List Values
          • Loading List Values from Files
          • List Entries with Allowed Values
          • End-User List Management
        • User Groups
        • Interest Lists
          • Field-Based Interest Lists
          • Issue-Based Interest Lists
          • Security Permissions & Interest Lists
        • Escalation Rules
          • Initial Setup
          • Maintaining Escalation Rules
          • Example Escalation Rules
        • Business Calendar
        • Custom Email Templates
        • Managing Tasks
          • Task Options
          • Configuring EVMail
          • Configuring BatchMail
          • Session Monitor
          • Managing Quickfind
          • Report Schedule Task
          • User Management Task
          • Add / Update Task
          • Extraview – ExtraView Integration Task
          • LDAP Background Task
          • LDAP Synchronization Task
        • ExtraView System Logs
          • Application Server Log
          • BatchMail Log
      • Site Configuration Menu
        • Design Center
          • Inheritance
          • Layouts
            • Creating & Updating Layouts
            • Built In Layout Types
            • Creating New Layout Types
            • Modifying Layout Types
            • Clearing and Deleting Layouts
            • Performing a “Save As” Operation
          • Layout Cell Attributes
            • Layout Cell Attribute Usage
          • Add & Edit Layouts
          • Embedded Layouts
          • Menubar Layouts & Drop-Down Menus
          • Repeating Row Layouts
          • Relationship Layouts
            • Related Issue Layouts
            • Example Related Issue Configurations
              • Example 1
              • Example 2
              • Example 3
              • Example 4
              • Example 5
            • Updating Related Issues as a Group
            • Mass Updates and Audit Trails
            • Calculations on Related Issue Layouts
          • Mass Update Report Layouts
          • Search Layouts Within Add & Edit Layouts
          • Survey / Questionnaire Layouts
          • Field Properties within Layouts
          • Adding Shaded Regions to Layouts
          • Adding Accordion Folds to Layouts
          • Adding Paged Layouts
          • Adding Ruler Areas to Layouts
          • AJAX Techniques
          • Detailed Report Layout Selection
          • Embedded Reports
          • Importing Issues within Add and Edit Screens
          • Quicklist Report Layout Selection
          • History Layouts
          • Attachment Layouts
            • Associating Attachments with Fields
          • Attachment History Layouts
          • Notification Section Layouts
        • Data Dictionary
          • Built-In & User Defined Fields
          • Display Types
          • Creating & Updating Fields
          • Lists
            • Managing Lists
            • Field List Values
            • Loading List Values from Files
            • List Entries with Allowed Values
            • End-User List Management
            • Aliased Lists
            • Lists with Enabled Interest Lists
            • Lists with Special Properties
              • Business Areas
              • Project Lists
              • Status List
              • Product Lists
              • Module Name Lists
              • Release Found & Release Fixed Lists
              • Company Name Lists
              • Relationship Group List
          • Special Purpose Fields
            • Attachments
            • Built In Repeating Row Fields
            • Button Fields
            • Date & Date Range Fields
            • Email Fields
            • Expression Fields
            • FILTER CHILD VALUES Field
            • History Fields
            • ID and ALT_ID Fields
            • KEYWORD Field
            • Notepad Field
            • Progress Bars
            • Ranking Fields
            • Relationship Group Fields
            • STATUS Field
            • Tag Cloud Fields
            • Telephone Number Fields
            • Text Type Field Special Properties
            • Timer Field
            • User Fields
        • Behavior Settings
          • API Settings
          • Authentication Settings
          • Company Information Settings
          • Display Settings
          • Email Settings
          • Environment Settings
          • Report & Query Settings
          • Security & Session Settings
          • User Settings
          • Workflow Settings
        • Business Rules
          • The Rules Editor
          • Language Description
            • Directives
              • CALENDAR
              • CLONE
              • DEBUG
              • END
              • INFO
              • LINK
              • LINKRR
              • LOAD
              • LOG
              • MAIL / EMAIL
              • NOLOG
              • OBJECT
              • ONCHANGE
              • POSTUPDATE
              • PREUPDATE
              • USER MAPPING
            • Actions
              • ADD
              • ADD ROW
              • COPY
              • CREATE USER
              • ERROR
              • ESTOP
              • LOCK_RIDS
              • LOG
              • MAIL
              • MEETING
              • REAUTHORIZE
              • SAVE
              • SAVE CHILDREN
              • SAVE POINT
              • STOP
              • UPDATE
              • UPDATE USER
            • Special Values
            • Rule Values
            • Value Qualifiers
            • Permissions
          • Writing Rules
            • Quoting & Comments
            • Limitations
            • Rule Parsing & Recursion
            • Debugging Rules
            • Order of Operations
            • Rules & Accordion Folds
            • Rules & Checkbox Fields
            • Rules & Date Calculations
            • Rules & List Fields
            • Rules & Multi-Valued List Fields
            • Rules & Numeric Fields
            • Rules & Repeating Rows
            • Rules & Text Type Fields
          • Business Rule How To Examples
        • Security Permissions
        • Allowed Values
          • Creating Allowed Values
          • Entering Allowed Value Combinations
          • Allowed Value Considerations
          • * Default * Parent Allowed Value
          • Uploading from a File
        • Workflow Setup
          • Status Change Rules
            • Enabling Status Change Rules
            • Building Status Change Rules
            • Enforcing Status Change Rules
            • Status Change Rule Views
            • Status Change Rules Example
          • Closing Issues
        • Reporting & Querying
          • Report & Query Permissions
          • Quicklists & Detailed Reports
          • Quickedit Mode
          • Keyword Queries & Quickfind
          • Reporting Hierarchies
          • Report Expressions
          • Remember Filter Values
          • Complex Runtime Filters
          • Charts
          • Aging Reports
          • Custom URL Linked Reports
          • Admin Reports
          • Service Level Agreement Reporting
          • Searching for Disabled Values
          • Record Selector
          • Mass Updates of Issues
          • Cloning Issues via Mass Update
          • Configurable Buttons on Reports
          • Geospatial Setup
          • Mass Deleting of Issues
          • Scheduled Reports
          • Document Repository
          • Controlling Large Queries
          • Updating Consecutive Issues from Reports
          • Ranking Fields on Reports
        • Privacy Groups
        • User Roles
        • Multi-Language Setup
        • Home Page Shortcut Buttons
        • Customizing the Home Page
        • Custom Coding Extensions
        • Email Notification
          • Creating a Mailing List for an Issue
          • Administrator-Controlled Email Features
            • Email Options
            • Assign Module Owners
            • Notification Subject Line
            • Notification History
            • CC Email Capability
            • Disabling Email Generation
            • BatchMail Task
            • Locale Handling
          • User-Controlled Notification Features
            • Notify of Own Updates
            • Select Email Format
          • Adding Issues with EVMail
        • External Authentication – LDAP, SSO and SAML
          • LDAP Connections
          • LDAPS Connections
          • SSO Connections
          • LDAP Connections with SSO
          • LDAP and SSO Example
          • Updating ExtraView User Information
          • ExtraView API in a SSO Environment
          • SAML Authentication
        • ExtraView Help
        • Adobe PDF Report Templates & Mapping
        • Creating Alternative Navigation Bars
        • Creating a Gateway Navigation Bar
        • Workspace Configuration
      • Import / Export
        • Import of Item Data
        • Export of Item Data
        • Metadata Export
        • Metadata Import
        • Using Export and Import to Update Instances
        • Item Data XML Import
        • File Import – Issue Data
          • Import Strategies
          • The upload file
          • Fields
          • Mapping your data
          • Importing Repeating Row Data
          • Importing Image & Document Fields
          • Importing Attachments
          • Large Volume Imports
        • File Import – User Information
        • File Import – Data Dictionary
      • Advanced Menu
        • Version Information
        • ExtraView Licenses
        • Allowed Locales
        • Localization
          • Entering Accented Characters
          • End-User Selection of Language
          • Localizing Screen Messages
          • Localization of Reports
          • Localizing Business Rules
          • Localizing Custom Code
          • Localizing Metadata
          • Localizing Popup Calendars
          • Globalization File Structure
          • Metadata Migration of Localized Data
        • Manage Server-Side Templates
        • Statistics
        • System Security Keys
        • Allowed Functions
        • Managing Start Pages
        • Pre-Caching Layouts Upon System Restart
        • OAuth2 Client Access Tokens
        • OAuth2 Server Access Tokens
        • OAuth2 Email Access Tokens
          • Google Email Configuration
          • Microsoft Azure Email Configuration
          • ExtraView Email Configuration
        • Encryption Key Management
      • Appendices
        • Date and Time Formats
        • Security Permission Keys
        • Language and Locale Codes
        • Time Zones
        • Character Set Values
        • The HTML Area Utility
        • OAuth2 Email Mailbox Settings
        • Spell Checker
        • Attachment Migration
        • Document & Image Field Migration
        • ExtraView Accessibility Features
    • Application Programming Interface
      • Concepts
      • Server-Side Templates
      • Executing ExtraView Functions
      • Static Web Page Access
      • Automatic Language Translation
      • add_attachment
      • add_field_list
      • add_udf_list
      • add_user_to_group
      • allowed_list
      • custom
      • debug
      • delete
      • delete_attachment
      • delete_user
      • edit_field_list
      • fields
      • get
      • get_areas
      • get_attachment
      • get_behavior_setting
      • get_field_defaults
      • get_fields
      • get_heartbeat
      • get_list_projects
      • get_log
      • get_projects
      • get_reports
      • get_roles
      • get_title
      • get_token
      • get_user_field_list
      • get_user_info
      • get_users
      • get_valid_meta_data
      • history
      • import_allowed_values
      • insert
      • insert_user
      • insert_xml
      • item_exists
      • list_attachment
      • run_report
      • search
      • search_field_list
      • set_area_proj
      • set_role
      • update
      • update_user_attributes
      • update_user_password
      • user_field_list
      • user_group_list
      • version
    • Command Line Interface
      • Installation & Configuration
      • Concepts
      • Environment Variables
      • evadd
      • evadd2group
      • evaddlist
      • evaddudfvalues
      • evadduser
      • evcheck
      • evdebug
      • evdefaults
      • evdelete
      • evdeleteuser
      • evdownload
      • eveditlist
      • evfields
      • evfiles
      • evget
      • evgetfields
      • evheartbeat
      • evhelp
      • evhist
      • evimport
      • evimportJIS
      • evimportav
      • evmail
      • evmeta
      • evpasswd
      • evproj
      • evreport
      • evrole
      • evsearch
      • evsearchlist
      • evset
      • evsh
      • evtemplate
      • evupdate
      • evupload
      • evuserfields
      • evusergroups
      • evusers
      • evversion
      • evxmlc
    • Web Services Interface
      • Installation & Configuration
      • Web Services Functions
      • addItemAttachment
      • deleteItem
      • disableUser
      • executeCustomCode
      • executeItemSearch
      • executeReport
      • executeReportRaw
      • executeUserSearch
      • getAllUserRoles
      • getAllowedFieldValues
      • getBehaviorSetting
      • getChangedItems
      • getFieldList
      • getFieldMetaData
      • getFieldTitle
      • getFields
      • getHeartbeat
      • getItem
      • getItemAttachments
      • getItemAudits
      • getItemFieldList
      • getPing
      • getReportHandle
      • getUserByEmail
      • getUserById
      • getUserFields
      • getUserRoles
      • getVersion
      • insertItem
      • insertUser
      • insertUserRole
      • itemExists
      • setCurrentUserRole
      • setWorkingProjectArea
      • updateItem
      • updateUser
      • Sample .Net Client
      • Appendix
    • Installation & Upgrade Guide
      • Introduction
      • Recommended Software
      • ExtraView Architecture
      • System Size Considerations
        • Overall Considerations
        • Storage
        • Network Bandwidth
        • Size of Database Server
      • Clustering Servers
      • Software Installation & Upgrades
        • Client Computer Configuration
        • Download the ExtraView Software
        • Linux Environment
          • Organization of Installation Files
          • Set up Environment Variables
          • Install Java
          • Install & Configure Tomcat
          • Install & Configure Apache
          • JBoss Installation
          • Install Fonts
          • Install the ExtraView Servlet
          • Upgrade the Database Schema
          • Restart the Servers
          • Activation Key
          • Post-Upgrade Tasks
          • Install Perl & Command Line Interface
          • Install the Command Line Interface
        • Windows Environment
          • Organization of Installation Files
          • Install Java for Windows
          • Install Tomcat for Windows
          • Install Apache
          • Install the ExtraView Servlet
          • Upgrade the Database Schema
          • Restart ExtraView
          • Activation Key
          • Post-Upgrade Tasks
          • Install Perl & Command Line Interface
          • Install the Command Line Interface
        • Oracle Database Configuration
        • SQL Server Database Configuration
        • MySQL Database Configuration
        • Upgrading Non-English Language Installations
        • ExtraView with Microsoft IIS
        • ExtraView with WebLogic
        • File Attachment Storage
        • LDAP / Active Directory Access
        • Single Sign On Servers
        • Automating Start-Up Scripts
        • WAR File Deployment
        • Configuration.properties File
          • Connection Pool Configuration
          • Configuration File Settings
        • Checking Aliased Lists
        • Spell Checker
        • Converting Text Area Fields to HTML Area Fields
        • Quickfind
      • Checking ExtraView is Functional
      • Configure Outgoing Mail
      • Configure Incoming Mail
      • Configuring Microsoft Exchange Server
      • Configure Attachments
      • Troubleshooting
      • Backup & Recovery
      • Verifying the ExtraView License
    • User Custom Guide
      • Development Guidelines
        • Coding Tips
        • Connection Pool Monitor
      • JavaScript Interface
        • Creating JavaScript Methods
        • Support Methods
          • customEditorToolbar
          • doLoad
          • ucRGIFormLoad
          • userJavaScriptAddBtn
          • userJavaScriptOnloadAjax
          • userJavaScriptUpdateBtn
          • chkRqdFlds
          • evUserCustomReadOnlyFields
          • goToPageByName
          • userJavaScriptDeleteBtn
          • userJavaScriptDeleteMessage
        • HTML Modifiers & QuickEdit
        • Modifying Calls to External URL Links
        • Overriding Inbuilt Functions
        • Replacing the Print Screen Capability
        • Example – Calculated Fields
        • Example – Field Validation & Formatting
      • Java Interface
        • ExtraView Internals
          • Useful Internal Methods
            • CustomMergeExcel Class
            • Printing Report Definitions
        • Debugging
        • Values and Parameters
        • User Custom Methods
          • addCustomButtonTemplate
          • buttonInclusionMap
          • ldapIdSearch
          • ldapOverride
          • ldapSearch
          • massUpdateSelectList
          • scanUploadFile
          • setButtonDopeMap
          • ucAddInit
          • ucAddPostInsert
          • ucAddPreDisplay
          • ucAddPreInsert
          • ucAddRefresh
          • ucAddSubmit
          • ucAdjustWorkdays
          • ucAdminPreUdfListTransaction
          • ucAdminUtilityButtons
          • ucAllowAttachmentOperation
          • ucAllowViewDocumentOperation
          • ucAllowedValuesChanges
          • ucApiSubmit
          • ucChangeEmailHeader
          • ucCliCustom
          • ucCliGetTemplate
          • ucCloneGenAltId
          • ucCloneSetParams
          • ucColumnReportInit
          • ucDeleteAttachment
          • ucEditAttachFdf
          • ucEditAutoAttachFdf
          • ucEditClone
          • ucEditClose
          • ucEditDelete
          • ucEditGenerateFdf
          • ucEditInit
          • ucEditPostUpdate
          • ucEditPreDisplay
          • ucEditPreUpdate
          • ucEditRIDParentPostUpdate
          • ucEditRefresh
          • ucEditSubmit
          • ucEmailFilter
          • ucExpiredPasswordExit
          • ucExportImportTables
          • ucFilterPopup
          • ucFilterUserPopup
          • ucFormatLogAreaTimestamp
          • ucGetAjaxDependencies
          • ucGetAttachmentFileName
          • ucGetContentType ForExtension
          • ucGetRemoveAdv SearchFields
          • ucGetRoleMenu
          • ucGetSequenceInfo
          • ucGetTableExportInfo
          • ucGetUFIColumnDope
          • ucHomeDisplay
          • ucInsertAttachmentContent
          • ucLdapSetSession SecurityUser
          • ucLoginAuthenticateUser
          • ucLoginCompletion
          • ucLoginScreenButtons
          • ucMailListUpdate
          • ucMassUpdatePreUpdate
          • ucModifyColumn ReportRow
          • ucModifyDetailed ReportRow
          • ucModifySpecialCauseTests ForControlChart
          • ucNavBarExtension
          • ucNavBarReplace
          • ucPostDelete
          • ucPreClone
          • ucPreDelete
          • ucReauthorizeGetParams
          • ucReauthorizeUser
          • ucRefreshOnContinue
          • ucRelationshipGroup BeginEmailFilter
          • ucRelationshipGroup ReplayHelp
          • ucRelationshipGroup SplitMergeCommon
          • ucRelationshipGroup UpdateParent
          • ucRelationshipGroupCustom
          • ucRelationshipGroupDelete
          • ucRelationshipGroupPreAdd
          • ucRelationshipGroupSplit
          • ucRenderEmbeddedObject
          • ucRenderListOptions
          • ucRenderListValues
          • ucRenderLogArea
          • ucRenderUserPopup
          • ucReportPostamble
          • ucReportPreDisplay
          • ucReportSetFilters
          • ucReportSetUdfMultiSql
          • ucSAMLUpdateRedirectURL
          • ucSSOInsertUser
          • ucSearchLDAPDisplay
          • ucSearchPlanningReport
          • ucSearchPostSubmit
          • ucSearchUserCustom
          • ucSelfRegistrationEmailList
          • ucSetAreaProject
          • ucSetLoginRole
          • ucStoreAttachment
          • ucUAGenerateHTML
          • ucUAGetAttributesDescription
          • ucUAGetNewTitles
          • ucUAGetTabs
          • ucUAPostUpdate
          • ucUATransactUser
          • ucUAValidateForm
          • ucUnsecuredServiceEntry
          • ucUploadClone
          • ucUploadDeleteObject
          • ucUploadEditObject
          • ucUploadFinish
          • ucUploadGetContent
          • ucUploadProcessForm
          • ucUploadSetForm
          • ucUpsertUserRecord
          • ucValidateUserRecord
          • ucViewAttachment
          • ucViewDocument
        • Customizing File Uploads
        • Session Variables
      • CSS Interface
    • Integration Guides
      • Box Integration Guide
        • Box Integration Setup
        • Box Integration Usage
      • Dropbox Integration Guide
        • Dropbox Integration Setup
        • Dropbox Integration Usage
      • Extraview – ExtraView Peer Instance Integration
        • Configuration
        • Managing the Synchronization
        • Sample Configuration
        • Optimizing the Initial Migration of Records
      • Git Integration Guide
        • Example Git Integration Scenario
        • Git Integration Setup
      • JIRA Integration Guide
        • Installation
        • JIRA Configuration
        • ExtraView Configuration
        • Integration Configuration
        • Running the Integration Daemon
      • LinkedIn Integration Guide
        • LinkedIn Integration Setup
        • LinkedIn Integration Configuration
        • LinkedIn Integration Usage
      • Perforce Integration Guide
        • Capabilities
        • Sample Use Cases
        • Installation
        • Perforce Configuration
        • ExtraView & Integration Daemon Configuration
        • Running the Integration Daemon
        • Multiple Perforce Servers
        • Appendices
          • CommandTXNPoller
          • Arithmetic/Boolean Expressions
          • Regular Expressions
        • Troubleshooting Guide
      • Salesforce Integration Guide
        • Installation
        • Salesforce Configuration
        • ExtraView Configuration
        • Integration Configuration
        • Running the Integration Daemon
      • Subversion Integration Guide
        • Example Subversion Integration Scenario
        • Subversion Integration Setup
  • ExtraView 22
    • End User Guide
      • Introduction
        • Getting Started
        • ExtraView Functional Highlights
      • User Sign On Screen
      • Standard Interface
        • Navigation Bar
        • Home Page
      • Mobile Interface
        • The Navigation Menu
        • Adding & Updating Issues
      • Workspace Interface
        • Navigation Bar
        • Drag-and-Drop
        • Global Filters
      • Managing Issues
        • Field Types
        • Allowed Values
        • Adding an Issue
        • Editing an Issue
          • Sending Email
          • Viewing Issue History
          • Relationship Groups
        • Attachments
        • Cloning an Issue
        • Deleting an Issue
        • Mass Deleting of Issues
        • Mass Updating of Issues
      • Email Notifications
        • Turn Notification On & Off
        • Notify On Own Updates
        • Select Email Format
        • Email Options
        • Email Interest Lists
        • Custom Email
      • Querying
        • Query Filters
        • Quicklist Reports
        • Detailed Reports
        • Output & Query Options
        • Keyword Searching
        • Expanded Queries
      • Reporting
        • Report Types
          • Admin Reports
          • Aging Reports
          • Calendar Reports
          • Charts
            • Pie Charts
            • Bar Charts
            • Stacked Bar Charts
            • Line Charts
            • Area Charts
            • Control Charts
            • Pareto Charts
          • Column Reports
            • Transposing Rows/Columns
            • Service Level Agreement Reporting
            • Ranking Reports
            • Merging Data with Microsoft Word Templates
          • Custom URL Reports
          • Dashboard Reports
          • Geospatial Reports
          • History Reports
          • Matrix Reports
          • Planning Reports
          • Report Layouts / Container Reports
            • Single Group By Layouts
            • Double Group By Layouts
            • Column Reports as Layouts
            • Charts as Layouts
            • Creating the Container Report
          • Summary Reports
          • Taskboard Reports
          • Treegrid Reports
        • Common Report Functions
          • Adding Issues from Report Output
          • Additional Runtime Options
          • Conditional Formatting of Results
          • Creating New Reports & Output Options
          • Document Repository
          • Editing Reports from Report Output
          • Filter Report Fields
          • Hierarchical Reporting
          • Historic Point-in-Time Reports
          • List Values with Associated Images
          • Merging Data with Microsoft Excel Files
          • Report Definitions
          • Report Filters
            • Complex Filters
          • Report Folders
          • Saved Filters
          • Saving Reports
          • Scheduling Reports
          • Sharing Reports
          • User Groups
        • Personal & Shared Reports
        • Quickedit Mode – Direct Inline Editing
        • Calculated Fields
        • Date Fields as Filters
        • Cloning Issues from a Report
        • Sorting Report Result Columns
        • Security Permissions and Reporting
        • Reports with Repeating Rows
      • Managing your Personal Options
      • External User Directories
      • ExtraView Help
      • Appendices
        • Date Masks
        • The HTML Area Utility
    • Administration Guide
      • Key Concepts
        • Installation & Configuration
        • Defining Your Process
        • Customizable User Interface
        • Users
        • User Roles and Security
        • Business Areas
        • Queries
        • Reports
        • Fixed Names & Screen Titles
        • Data Dictionary
        • Design Center
        • Workspaces
        • Email Notification
        • Programming Interfaces
        • Client Browser Support
        • Administrative Functions
        • Mobile Device Configuration
          • Desktop Emulation of Mobile Devices
        • Section 508 – Disability Support
        • Behavior Settings
        • Security Permissions
        • Internationalization / Localization
        • ExtraView Licensing Schemes
      • Initial Setup
        • Upload your License Key
        • Alter the Sign On Message
        • Additional Sign On Screen Info
        • Upload your Company Logo
        • Choose a User Interface Theme
        • Configure Changes to the User Interface
          • Navigation Bar
          • Navigation Bar Buttons
            • Navigation Buttons with Styles
            • Navigation Buttons with Images
          • Background, Text Colors and Menubar Icons
          • Main Screen Image Sets
          • Sign On Screen
          • Cascading Style Sheets
        • Configure Quickfind
      • Operational Task Menu
        • User Account Maintenance
          • ADMIN User Account Properties
          • Adding Users
            • Personal Information
            • Personal Options
            • Report Options
            • Notification Options
            • Privacy Groups
            • User Attributes
          • Updating User Accounts
          • Unauthorized User Access Attempts
          • Hierarchies of Admin User Roles
          • Company Name Security
          • Updating your Personal Account Details
          • Customizing User Account Details
        • User Sign On Log
        • System Log
        • Session Management
          • Named End-User Session Management
          • Concurrent End-User Session Management
          • Session Expiry
        • Disabling User Access
        • Disconnecting Users
        • Report Manager
        • Report Scheduler
        • Field List Values
          • Loading List Values from Files
          • List Entries with Allowed Values
          • End-User List Management
        • User Groups
        • Interest Lists
          • Field-Based Interest Lists
          • Issue-Based Interest Lists
          • Security Permissions & Interest Lists
        • Escalation Rules
          • Initial Setup
          • Maintaining Escalation Rules
          • Example Escalation Rules
        • Business Calendar
        • Custom Email Templates
        • Managing Tasks
          • Task Options
          • Configuring EVMail
          • Configuring BatchMail
          • Session Monitor
          • Managing Quickfind
          • Report Schedule Task
          • User Management Task
          • Add / Update Task
          • Extraview – ExtraView Integration Task
          • LDAP Background Task
          • LDAP Synchronization Task
        • ExtraView System Logs
          • Application Server Log
          • BatchMail Log
      • Site Configuration Menu
        • Design Center
          • Inheritance
          • Layouts
            • Creating & Updating Layouts
            • Built In Layout Types
            • Creating New Layout Types
            • Modifying Layout Types
            • Clearing and Deleting Layouts
            • Performing a “Save As” Operation
          • Layout Cell Attributes
            • Layout Cell Attribute Usage
          • Add & Edit Layouts
          • Embedded Layouts
          • Menubar Layouts & Drop-Down Menus
          • Repeating Row Layouts
          • Relationship Layouts
            • Related Issue Layouts
            • Example Related Issue Configurations
              • Example 1
              • Example 2
              • Example 3
              • Example 4
              • Example 5
            • Updating Related Issues as a Group
            • Mass Updates and Audit Trails
            • Calculations on Related Issue Layouts
          • Mass Update Report Layouts
          • Search Layouts Within Add & Edit Layouts
          • Survey / Questionnaire Layouts
          • Field Properties within Layouts
          • Adding Shaded Regions to Layouts
          • Adding Accordion Folds to Layouts
          • Adding Paged Layouts
          • Adding Ruler Areas to Layouts
          • AJAX Techniques
          • Detailed Report Layout Selection
          • Embedded Reports
          • Quicklist Report Layout Selection
          • Attachment Layouts
            • Associating Attachments with Fields
          • History Layouts
          • Attachment History Layouts
          • Notification Section Layouts
        • Data Dictionary
          • Built-In & User Defined Fields
          • Display Types
          • Creating & Updating Fields
          • Lists
            • Managing Lists
            • Field List Values
            • Loading List Values from Files
            • List Entries with Allowed Values
            • End-User List Management
            • Aliased Lists
            • Lists with Enabled Interest Lists
            • Lists with Special Properties
              • Business Areas
              • Project Lists
              • Status List
              • Product Lists
              • Module Name Lists
              • Release Found & Release Fixed Lists
              • Company Name Lists
              • Relationship Group List
          • Special Purpose Fields
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            • Built In Repeating Row Fields
            • Button Fields
            • Date & Date Range Fields
            • Email Fields
            • Expression Fields
            • FILTER CHILD VALUES Field
            • History Fields
            • ID and ALT_ID Fields
            • KEYWORD Field
            • Notepad Field
            • Progress Bars
            • Ranking Fields
            • Relationship Group Fields
            • STATUS Field
            • Tag Cloud Fields
            • Telephone Number Fields
            • Text Type Field Special Properties
            • Timer Field
            • User Fields
        • Behavior Settings
          • API Settings
          • Authentication Settings
          • Company Information Settings
          • Display Settings
          • Email Settings
          • Environment Settings
          • Report & Query Settings
          • Security & Session Settings
          • User Settings
          • Workflow Settings
        • Business Rules
          • The Rules Editor
          • Language Description
            • Directives
              • CALENDAR
              • CLONE
              • DEBUG
              • END
              • INFO
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              • LOG
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              • PREUPDATE
              • USER MAPPING
            • Actions
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              • ADD ROW
              • COPY
              • CREATE USER
              • ERROR
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              • LOCK_RIDS
              • LOG
              • MAIL
              • MEETING
              • REAUTHORIZE
              • SAVE
              • SAVE CHILDREN
              • SAVE POINT
              • STOP
              • UPDATE
              • UPDATE USER
            • Special Values
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            • Value Qualifiers
            • Permissions
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            • Limitations
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            • Debugging Rules
            • Order of Operations
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            • Rules & Date Calculations
            • Rules & List Fields
            • Rules & Multi-Valued List Fields
            • Rules & Numeric Fields
            • Rules & Repeating Rows
            • Rules & Text Type Fields
          • Business Rule How To Examples
        • Security Permissions
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          • Creating Allowed Values
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          • * Default * Parent Allowed Value
          • Uploading from a File
        • Workflow Setup
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            • Enabling Status Change Rules
            • Building Status Change Rules
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            • Status Change Rules Example
          • Closing Issues
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          • Report & Query Permissions
          • Quicklists & Detailed Reports
          • Quickedit Mode
          • Keyword Queries & Quickfind
          • Reporting Hierarchies
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          • Remember Filter Values
          • Complex Runtime Filters
          • Charts
          • Aging Reports
          • Custom URL Linked Reports
          • Admin Reports
          • Service Level Agreement Reporting
          • Searching for Disabled Values
          • Record Selector
          • Mass Updates of Issues
          • Cloning Issues via Mass Update
          • Mass Deleting of Issues
          • Geospatial Setup
          • Scheduled Reports
          • Document Repository
          • Controlling Large Queries
          • Updating Consecutive Issues from Reports
          • Ranking Fields on Reports
        • Privacy Groups
        • User Roles
        • Multi-Language Setup
        • Home Page Shortcut Buttons
        • Customizing the Home Page
        • Custom Coding Extensions
        • Email Notification
          • Creating a Mailing List for an Issue
          • Administrator-Controlled Email Features
            • Email Options
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            • Notification Subject Line
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            • CC Email Capability
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            • BatchMail Task
            • Locale Handling
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            • Notify of Own Updates
            • Select Email Format
          • Adding Issues with EVMail
        • External Authentication – LDAP, SSO and SAML
          • LDAP Connections
          • LDAPS Connections
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          • LDAP Connections with SSO
          • LDAP and SSO Example
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          • ExtraView API in a SSO Environment
          • SAML Authentication
        • ExtraView Help
        • Adobe PDF Report Templates & Mapping
        • Creating Alternative Navigation Bars
        • Creating a Gateway Navigation Bar
        • Workspace Configuration
      • Import / Export
        • Import of Item Data
        • Export of Item Data
        • Metadata Export
        • Metadata Import
        • Using Export and Import to Update Instances
        • Item Data XML Import
        • File Import – Issue Data
          • Import Strategies
          • The upload file
          • Fields
          • Mapping your data
          • Importing Repeating Row Data
          • Importing Image & Document Fields
          • Importing Attachments
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        • File Import – User Information
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      • Advanced Menu
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          • Localizing Popup Calendars
          • Globalization File Structure
          • Metadata Migration of Localized Data
        • Manage Server-Side Templates
        • Statistics
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        • Pre-Caching Layouts Upon System Restart
        • OAuth2 Client Access Tokens
        • OAuth2 Server Access Tokens
        • OAuth2 Email Access Tokens
          • Google Email Configuration
          • Microsoft Azure Email Configuration
          • ExtraView Email Configuration
        • Encryption Key Management
      • Appendices
        • Date and Time Formats
        • Security Permission Keys
        • Language and Locale Codes
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        • The HTML Area Utility
        • OAuth2 Email Mailbox Settings
        • Spell Checker
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        • Document & Image Field Migration
        • ExtraView Accessibility Features
    • Application Programming Interface
      • Concepts
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      • add_attachment
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      • custom
      • debug
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      • delete_attachment
      • delete_user
      • edit_field_list
      • fields
      • get
      • get_areas
      • get_attachment
      • get_behavior_setting
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      • get_fields
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      • get_list_projects
      • get_log
      • get_projects
      • get_reports
      • get_roles
      • get_title
      • get_token
      • get_user_field_list
      • get_user_info
      • get_users
      • get_valid_meta_data
      • history
      • import_allowed_values
      • insert
      • insert_user
      • insert_xml
      • item_exists
      • list_attachment
      • run_report
      • search
      • search_field_list
      • set_area_proj
      • set_role
      • update
      • update_user_attributes
      • update_user_password
      • user_field_list
      • user_group_list
      • version
    • Command Line Interface
      • Installation & Configuration
      • Concepts
      • Environment Variables
      • evadd
      • evadd2group
      • evaddlist
      • evaddudfvalues
      • evadduser
      • evcheck
      • evdebug
      • evdefaults
      • evdelete
      • evdeleteuser
      • evdownload
      • eveditlist
      • evfields
      • evfiles
      • evget
      • evgetfields
      • evheartbeat
      • evhelp
      • evhist
      • evimport
      • evimportJIS
      • evimportav
      • evmail
      • evmeta
      • evpasswd
      • evproj
      • evreport
      • evrole
      • evsearch
      • evsearchlist
      • evset
      • evsh
      • evtemplate
      • evupdate
      • evupload
      • evuserfields
      • evusergroups
      • evusers
      • evversion
      • evxmlc
    • Web Services Interface
      • Installation & Configuration
      • Web Services Functions
      • addItemAttachment
      • deleteItem
      • disableUser
      • executeCustomCode
      • executeItemSearch
      • executeReport
      • executeReportRaw
      • executeUserSearch
      • getAllUserRoles
      • getAllowedFieldValues
      • getBehaviorSetting
      • getChangedItems
      • getFieldList
      • getFieldMetaData
      • getFieldTitle
      • getFields
      • getHeartbeat
      • getItem
      • getItemAttachments
      • getItemAudits
      • getItemFieldList
      • getPing
      • getReportHandle
      • getUserByEmail
      • getUserById
      • getUserFields
      • getUserRoles
      • getVersion
      • insertItem
      • insertUser
      • insertUserRole
      • itemExists
      • setCurrentUserRole
      • setWorkingProjectArea
      • updateItem
      • updateUser
      • Sample .Net Client
      • Appendix
    • Installation & Upgrade Guide
      • Introduction
      • Recommended Software
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        • Linux Environment
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          • Set up Environment Variables
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          • Upgrade the Database Schema
          • Restart the Servers
          • Activation Key
          • Post-Upgrade Tasks
          • Install Perl & Command Line Interface
          • Install the Command Line Interface
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          • Upgrade the Database Schema
          • Restart ExtraView
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          • Post-Upgrade Tasks
          • Install Perl & Command Line Interface
          • Install the Command Line Interface
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        • File Attachment Storage
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        • Configuration.properties File
          • Connection Pool Configuration
          • Configuration File Settings
        • Checking Aliased Lists
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          • chkRqdFlds
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          • userJavaScriptDeleteBtn
          • userJavaScriptDeleteMessage
        • HTML Modifiers & QuickEdit
        • Modifying Calls to External URL Links
        • Overriding Inbuilt Functions
        • Replacing the Print Screen Capability
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        • Example – Field Validation & Formatting
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        • ExtraView Internals
          • Useful Internal Methods
            • Printing Report Definitions
        • Debugging
        • Values and Parameters
        • User Custom Methods
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          • ldapSearch
          • massUpdateSelectList
          • scanUploadFile
          • setButtonDopeMap
          • ucAddInit
          • ucAddPostInsert
          • ucAddPreDisplay
          • ucAddPreInsert
          • ucAddRefresh
          • ucAddSubmit
          • ucAdjustWorkdays
          • ucAdminPreUdfListTransaction
          • ucAdminUtilityButtons
          • ucAllowAttachmentOperation
          • ucAllowViewDocumentOperation
          • ucAllowedValuesChanges
          • ucApiSubmit
          • ucChangeEmailHeader
          • ucCliCustom
          • ucCliGetTemplate
          • ucCloneGenAltId
          • ucCloneSetParams
          • ucColumnReportInit
          • ucDeleteAttachment
          • ucEditAttachFdf
          • ucEditAutoAttachFdf
          • ucEditClone
          • ucEditClose
          • ucEditDelete
          • ucEditGenerateFdf
          • ucEditInit
          • ucEditPostUpdate
          • ucEditPreDisplay
          • ucEditPreUpdate
          • ucEditRefresh
          • ucEditSubmit
          • ucEmailFilter
          • ucExpiredPasswordExit
          • ucExportImportTables
          • ucFilterPopup
          • ucFilterUserPopup
          • ucFormatLogAreaTimestamp
          • ucGetAjaxDependencies
          • ucGetAttachmentFileName
          • ucGetContentType ForExtension
          • ucGetRemoveAdv SearchFields
          • ucGetRoleMenu
          • ucGetSequenceInfo
          • ucGetTableExportInfo
          • ucGetUFIColumnDope
          • ucHomeDisplay
          • ucInsertAttachmentContent
          • ucLdapSetSession SecurityUser
          • ucLoginAuthenticateUser
          • ucLoginCompletion
          • ucLoginScreenButtons
          • ucMailListUpdate
          • ucMassUpdatePreUpdate
          • ucModifyColumn ReportRow
          • ucModifyDetailed ReportRow
          • ucModifySpecialCauseTests ForControlChart
          • ucNavBarExtension
          • ucNavBarReplace
          • ucPostDelete
          • ucPreClone
          • ucPreDelete
          • ucReauthorizeGetParams
          • ucReauthorizeUser
          • ucRefreshOnContinue
          • ucRelationshipGroup BeginEmailFilter
          • ucRelationshipGroup ReplayHelp
          • ucRelationshipGroup SplitMergeCommon
          • ucRelationshipGroup UpdateParent
          • ucRelationshipGroupCustom
          • ucRelationshipGroupDelete
          • ucRelationshipGroupPreAdd
          • ucRelationshipGroupSplit
          • ucRenderEmbeddedObject
          • ucRenderListOptions
          • ucRenderListValues
          • ucRenderLogArea
          • ucRenderUserPopup
          • ucReportPostamble
          • ucReportPreDisplay
          • ucReportSetFilters
          • ucReportSetUdfMultiSql
          • ucSAMLUpdateRedirectURL
          • ucSSOInsertUser
          • ucSearchLDAPDisplay
          • ucSearchPlanningReport
          • ucSearchPostSubmit
          • ucSearchUserCustom
          • ucSelfRegistrationEmailList
          • ucSetAreaProject
          • ucSetLoginRole
          • ucStoreAttachment
          • ucUAGenerateHTML
          • ucUAGetAttributesDescription
          • ucUAGetNewTitles
          • ucUAGetTabs
          • ucUAPostUpdate
          • ucUATransactUser
          • ucUAValidateForm
          • ucUnsecuredServiceEntry
          • ucUploadClone
          • ucUploadDeleteObject
          • ucUploadEditObject
          • ucUploadFinish
          • ucUploadGetContent
          • ucUploadProcessForm
          • ucUploadSetForm
          • ucUpsertUserRecord
          • ucValidateUserRecord
          • ucViewAttachment
          • ucViewDocument
        • Customizing File Uploads
        • Session Variables
      • CSS Interface
    • Integration Guides
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        • Troubleshooting Guide
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      • Subversion Integration Guide
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  • Server Requirements
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    • Unsupported Releases
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  • Quickstart Guide
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