Email Notifications

ExtraView provides a number of powerful email notification features. As a general default, ExtraView sends email to:

  • The person who Originated an issue
  • The person who is Assigned To the issue
  • The person who is selected to be the Owner of the issue
  • Any other person whose name appears on the issue screen in a list field

A number of the email functions are accessible only by those users who have administration privileges. These include enabling/disabling email notification system-wide, disabling notification by User Role, and some of the Interest list functions. For example, only administration users can setup and manage product interest lists and field or metadata specific interest lists. Despite these restrictions, however, regular users also have a number of different options. The email functions that can be controlled by the individual user are detailed below.