Linux Environment

Use a sh or bash shell for the installation scripts to work. It is recommended that you create a user named extraview on your computer for these tasks. The documentation will reference this user. The procedure will guide you through the installation of the following components:

  • Java JDK or JRE
  • Apache Web Server
  • Tomcat Application Server
  • ExtraView application
  • Perl and supporting modules
  • ExtraView schema and initial database

Once the application is installed, you should start ExtraView and set some specific behavior settings to ensure that you can then begin to configure ExtraView for your organization. The standard ExtraView implementation has a default set of defined fields with a default set of layouts for adding and updating issues, as well as a set of default layouts for searching and reporting.

Note: See the ExtraView Administration Guide for initial default specifications and the initial settings of behavior settings.

Conventions

Throughout the installation steps you should be careful to substitute your own values for the following path and file names. It is also possible that other path names shown will be different on your target hardware. ExtraView expects that the experienced System Administrator will be able to recognize changes that may need to be made in the example scripts. If you are in any doubt, please contact ExtraView for support.

It is best to make any decisions before beginning the installation process if you want to change any of the following:

/usr/local/extraview/install Temporary directory to hold the staging scripts and code. This is the name of the $INSTALL directory
/usr/local/extraview This is the root directory where ExtraView will be installed. This is the name of the $BASE directory
$BASE/jre1.6.0_27 The installation directory for the Java JRE
server.domain.com The URL of the server as it will be published on your network
serveradmin@yourcompany.com   The email address to be displayed to the user if a server error occurs
extraview The UNIX account which will be used to install all the software
mail.server.com The address of the mail server to which ExtraView sends outgoing mail

Please make sure to make a permanent record of all the changes that you make to these values.

A Note on the Installation Instructions

As mentioned previously, the installation of database, Web server (Apache) and application server (Apache Tomcat) provide great flexibility with regards to configuration. The following instructions guide you through the simplest version, where database, web server and application server are installed on the same machine. If you wish to install a different configuration and need assistance, please contact ExtraView Support.