ExtraView provides a number of powerful email notification features. As a general default, ExtraView sends email to:
A number of the email functions are accessible only by those users who have administration privileges. These include enabling/disabling email notification system-wide, and disabling notification by User Role. Despite these restrictions, however, regular users also have a number of different options. The email functions that can be controlled by the individual user are detailed below.
It is often useful to have ExtraView notify you at a different email address as an alternative, or as addition to your principal email address. Your principal email address is managed through the tab named Basic Information on your user account. To set up an alternative email address, such as a pager, use the Notification Options tab on the screen. You can both set an alternative email address as shown, and you can turn it on and off as needed.
Alternate Email Address
Each time you add or edit a issue, you have the opportunity to halt all email generation by un-checking the Generate Email checkbox at the bottom of the Add and Edit screens.
Notification Options on an Add Screen
Each time you add or edit a issue, you have the opportunity to send a one-time, cc mail to any named users in the system or to any other person. To send cc mail, either click the people icon located beside the CC Email field, and select the named users you would like to receive the notification, or enter an email address in the CC Email field.
Notification Options on an Add Screen
If you are entering multiple email addresses, you can use a space character, a semi-colon character or a comma between the email addresses.
Note: The Generate Email checkbox must be selected in order to send CC email.
