Searching for Disabled Values

There are occasions when users may need to search for results, using disabled list values as filters. For example, the user may want to search for issues that are assigned to a user whose account is disabled.

This functionality is accessed from the advanced search mode. When in advanced search mode, and a list contains inactive or disabled entries, there will be an entry in the list of values, labeled * Show disabled entries *. When you select this entry, the screen is refreshed and you will see all the disabled as well as enabled values in the list. Note that you can remove the disabled values from the list by then pressing on the * Do not show disabled entries * list entry.