Control Charts

Control Charts - cCharts

Control charts (cCharts) are viewed as one of the Seven Basic Tools of Quality (Reference - Montgomery, Douglas (2005).  Introduction to Statistical Quality Control.  Hoboken New Jersey: John Wiley & Sons, Inc.).  Control charts are used to help identify if business and/or manufacturing processes are currently under control, and to also predict future performance.  If the process if out of control, the chart can be used to help identify areas that require further analysis. 

The ExtraView documentation is not intended as a thorough treatise on the use and interpretation of control charts.  The user is expected to be familiar with the concepts and to understand the topic.

A control chart renders 3 horizontal lines which indicate the Upper Control Limit (UCL), the Lower Control Limit (LCL) and the Mean ().  The UCL is +3σ from the Mean line and the LCL is -3σ from the Mean line.

Visible indicators are used to identify data points that signal areas of concern.  Points on the chart that are deemed to be behaving in an unusual way are referred to as Special Cause points.  These points are colored red.

There are up to 8 tests that can be used to identify Special Cause points.  Any combination of tests can be selected and any integer can be set as the test condition for that test.  The conditions referenced below are examples and are not necessarily considered to be standard default values.  Examples of the use of control charts with these tests are:

Test 1: Any point outside of the Upper and Lower Control Limits

Test 2:  5 points in a row on the same side of the Mean line.  (Default is 9)

Test 3:  6 points in a row increase or decreasing in the same direction (Default is 6)

Test 4: 10 points in a row in alternating directions. (Default is 14)

Test 5: 2 out of 3 points more than 2σ from the Mean line (same side).  This would be points outside of sections B and C on the graph.  (Default is 2)

Test 6: 4 out of 5 points more than 1σ from the Mean line (same side).  This would be points outside of section C on the graph.  (Default is 4)

Test 7: 12 points in a row within 1σ of the Mean line (either side).  This would be points inside of section C on the graph.  (Default is 15)

Test 8: 12 points in a row more than 1σ of the Mean line (either side).  This would be points outside of section C.  

Time-Based cCharts

The time-based control chart allows the user to select a date field to be used and displayed on the x-axis.  In order to create a new time-base control chart, choose the Create New Chart Report option and then choose Time-based Control cChart as the chart type.  Follow the steps corresponding to the labels on the screenshot below:

1 Chart Options - Enter the title and descriptions for the chart
2 Chart Type - Select the Time-based Control cChart option
3 Date Field to Chart - Select from a list of the date fields presented in the list
4 Select Special Cause tests - These options provide the flexibility of specifying the number of points required for each special cause rule.  Defaults are provided for the values of the special cause tests and the user may select different values.  To turn on one of the tests, check the box at its left.  This step highlights points visually on the chart that violate the rules you require.  An understanding of cCharts is important when altering the values for these tests
5 Date Options - The available options in this section are:
  • With the Timeframe option, either choose a timeframe from a specific start date with a specific number of periods for the control data, or select by previous periods, where you may choose the number of periods for the report data as well as the number of periods to use for the control data
  • You may Increment the periods reported on the x-axis by either days, weeks, months, years or quarters
  • To clarify the display of the x-axis dates, you may skip a number of labels
  • The Threshold Value allows you to control the presence of a horizontal threshold line on the control chart display
  • If you check Omit trailing intervals, you are controling whether the date interval starts on the first day of the month
  • Choosing Excluded Control Dates allows you to exclude data for specific dates from being computed as control data points
6 Chart Attributes - These are the common chart attributes used to embellish the display of all charts
7 Query Filters - Select the approriate filters to be used to select the data set being used to compute the results
8 Create Chart - Click the button to produce the control cChart.

 

A sample time-based control cChart is shown here:

Value-based Control charts

Value-based control charts allow the user to select an enumerated type field to be used on the x-axis.  This differs from time-based control charts where a date field is used as the x-axis.

Value-based control charts are set up in a similar fashion to time-based control charts.  The key difference is that you choose an enumerated field such as a list field to display on the x-axis.  You do not need to enter any date range information.  The typical output of a value-based cChart is as follows.  The screenshot also shows how a table of results may also be displayed.

Control Charts - uCharts

uCharts are a type of control chart used to monitor "count"-type data where the sample size is greater than one, typically the average number of nonconformities per unit.  Time-based control uCharts are used if the same sample size is variable.  uCharts allows the user to select a date field to be used on the x-axis.  They chart records over time in relation to a volume amount. 

uCharts differ from cCharts in that they account for the possibility that the number or size of inspection units for which nonconformities are to be counted may vary. Larger samples may be an economic necessity or may be necessary to increase the area of opportunity in order to track very low nonconformity levels.

Preparing a Time-Based uChart is similar to creating a cChart.  The differing options are:

  • Select the Time-based Control uChart from the selection list of chart types
  • Select a Date field to chart from the list 
  • Select a Date field to aggregate volume by from the list
  • Select field for volume amount from the list of numeric type fields

A sample time-based uChart look like the following screenshot: